IBM Tivoli Storage Manager, Version 7.1

FMV1687E

VSS Instant Restore operation failed. Please examine the TSM client error log file (DSMERROR.LOG), the Windows Application Event Log, the Windows System Event Log, and the VSS provider log file (if applicable) for more details. Consult the VSS provider documentation for the meaning of the error return code.

Explanation

VSS hardware provider failed while performing volume-level copy restore operation.

System action

Processing stopped.

User response

Attempt to determine the source of the error by examining the Application Client log file, the TSM client error log file (DSMERROR.LOG), the Windows Application Event Log, the Windows System Event Log, and the VSS provider log file, if applicable. Additional instructions for Windows VSS operations are located in the TSM Problem Determination Guide. Correct the problem and retry the operation. If this error persists, contact your service representative.



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