The signon request has failed because the external security manager (ESM) was in a tranquil state. When in a tranquil state, only signons from special users are accepted.
The sign on transaction terminates.
The ESM has probably been put into a tranquil state to allow for ESM database maintenance. Determine whether maintenance is currently occurring and how long it will take. When maintenance is finished the tranquil state should be removed from the ESM which will allow you to sign on to CICS. If the ESM has not been put into a tranquil state then, refer to message DFHSN1108 on the CSCS log for the information and actions necessary to resolve this problem.
Terminal End User