Business Process Manager provides several features that
allow business users to collaborate with other users while working
with processes.
About this task
Within the
Heritage Process Portal environment,
users can request help from other users, collaborate in real time
with other users on task completion, and communicate through messages
in the process activity stream. All of these features are available
without any configuration of your process applications. However, you
can also enable users to chat with one another using Lotus Sametime
Connect. You can also specify a set of expert users for a given activity
so that users can immediately identify the best person to ask for
assistance in completing a task.