Administering processes with Process Inspector

Use Process Inspector to view and manage process instances for process applications that are running on a specific process server. You can use Process Inspector to troubleshoot process instances that have problems.

Procedure

  1. Open the Process Inspector from the Process Admin Console in one of the following ways:
    1. Click the Process Inspector toolbar link.
    2. Click an item in the Process Status Summary on the Server Admin home page.
  2. In the search panel, define the search criteria for the Process Inspector. Each section in the search panel has an AND relationship with the other sections. For example, to search for an active process instance of the MyProcessApp (MPA) that is overdue, you select the Active status check box, the Overdue severity type check box, and the MyProcessApp (MPA) check box. You might select fewer criteria but the list of instances in the results might be longer.
    Tip: Selecting no check boxes in a section is the same as selecting all of the check boxes. That is, if you want to see all process instances regardless of their status, you can select all of status check boxes or clear all of them.
    Within a section, each element has an OR relationship except for the last modified date section. Each field in that section has an AND relationship. For example, if you know that a process instance completed three days ago, set the From date in the last modified section to three days ago. You might narrow the results by setting the To date to two days ago so that the results show only the process instances that changed three days ago.
  3. Click Search. The results panel lists the process instances that fulfill all of the criteria. The list of process instances is a snapshot. It is not automatically updated to include any process instances that are created after you do the search.
  4. If you get too many results, update the search panel with additional information and click Refresh.
  5. In the results panel, select the process instance or process instances that you are interested in viewing. You can select instances in two ways:
    • If you click the instance text, you clear any existing selected instances and select the clicked instance.
    • If you hover on the instance text, a check mark becomes visible. If you then click the check mark, the clicked instance is added to any existing selected instances.
    The details panel updates to display information about the selected instance or instances.

    If you selected more than one instance, the details panel lists their status along with any actions that are common to all of the selected instances.

    If you selected one instance, the details panel displays information about the process instance. This information includes the activities and tasks that are associated with the instance, the data of the instance and other details.

  6. Use the information in the details panel to resolve issues with the process instance. For example, you can override timers to move an instance onto its next step, edit the instance data to correct a problem, or open a task to examine and fix task data.
Parent topic: Administering applications and processes in the runtime environment