Reproducing the problem

When you reproduce a problem as part of problem determination, try to minimize the impact that the process has on IBM Spectrum Protect™.

You can help IBM Spectrum Protect support by minimizing the complexity of the environment in which you want to recreate the problem. The following options can be used to minimize the complexity of the environment:
  • Use a minimal options file consisting of only TCPSERVERADDRESS, TCPPORT, and NODENAME.
  • If the problem occurs for a file during incremental backup, try to reproduce the problem with a selective backup of just that file.
  • If the problem occurs during a scheduled event, try to reproduce the problem by manually running the command.