Appendix A. Introduction

Personal Communications provides 3270, 5250, and VT emulation, connecting to z/OS®, z/VM®, eServer™ i5, iSeries®, System i5®, zSeries, and ASCII systems.

Personal Communications uses Microsoft Windows Installer technology for all installation procedures. This book details how to successfully install and customize installation of Personal Communications using the Windows Installer service. For more information on the Windows Installer service, see Microsoft Windows Installer. For detailed information on the Personal Communications product functionality, refer to Quick Beginnings.

The following sections discuss getting help when you are installing, configuring, or using Personal Communications.

Knowledge Center

You can find documentation and links to other resources at the Personal Communications Knowledge Center, at the following address:

http://www.ibm.com/support/knowledgecenter/SSEQ5Y

The Knowledge Center contains reference material that is not found in this book, such as keyboard layouts and host code page tables. The Japanese Knowledge Center also contains FAQs and troubleshooting tips.

The Personal Communications Knowledge Center provides information in English.