Preparing your environment for a full installation

Perform tasks to ensure that your environment is ready for the full installation of Jazz™ for Service Management, such as checking prerequisites.

Before you begin

Before you install Jazz for Service Management, refer to the technotes for Jazz for Service Management. The technotes provide information about late-breaking issues, limitations, and workarounds.

Warning: Some antivirus software can interfere with the Jazz for Service Management installation process. Before you install Jazz for Service Management, ensure that you disable the antivirus software and restart the target machine.

Procedure

Ensure that your target environment meets the hardware and software requirements for Jazz for Service Management and its integration services. See Hardware and software requirements.
Set up a local file system. See Setting up a local file system for a full installation.
If you want to use an alternative temporary directory when you install the integrations services, see Specifying an alternative temporary directory for installation.
If you do not want to install Jazz for Service Management and its supporting middleware to the default installation locations, you must modify the Prerequisite Scanner configuration files to check whether these non-default locations have the required available disk space. See Editing default configuration files for non-default installation locations.
Perform the full installation. See Performing a full installation.