Uninstalling a fix pack by using Installation Manager GUI mode

You can revert to the previous version of Jazz™ for Service Management by using Installation Manager GUI mode.

About this task

When you revert to the previous version of Jazz for Service Management, Installation Manager does not automatically install interim fixes. You must manually install interim fixes after you roll back.

Important: You can only roll back a fix pack that has been applied to an existing Jazz for Service Management environment. You cannot roll back to a previous version if you performed a clean installation of a base and fix pack refresh release. For example, if you performed a clean installation of Version 1.1.0.2, you cannot roll back to Version 1.1.0.1.
Note:

You must back up the REGISTRY_HOME/etc/CLI.properties file.

Procedure

  1. Start Installation Manager in GUI mode. Table 1 summarizes the locations from which to run Installation Manager in GUI mode depending on your operating system and user type.
    Table 1. Installation Manager in GUI mode
    Operating system Administrator/Root Non-administrator/Non-root
    Windows

    Browse to the C:\Program Files (x86)\IBM\Installation Manager\eclipse directory and double-click IBMIM.

    Browse to the C:\Users\user_name\IBM\Installation Manager\eclipse directory and double-click IBMIM.
    UNIX

    In a command window, open the /opt/IBM/InstallationManager/eclipse directory and run ./IBMIM.

    In a command window, open the /user_home_directory/IBM/InstallationManager/eclipse directory and run ./IBMIM.
  2. On the Installation Manager home page, click Roll Back. The Installation Manager > Roll Back Packages panel opens.
  3. Select the Jazz for Service Management software package group in which the integration services are installed, that is, Core services for Jazz for Service Management; click Next. The Roll Back Packages > Packages panel opens.
  4. Select each check box associated with the integration service that you want to roll back, and click Next.
    • Registry Services Version 3.1.2.1
    • Administration Services Version 3.1.2.1
    • Security Services Version 3.1.2.1
    • Dashboard Application Services Hub Version 3.1.2.1
    • Administration Services UI Version 3.1.2.1
    • Reporting Services Version 3.1.2.1
    The Roll Back Packages>Features panel opens.
  5. If required, specify the configuration details for WebSphere® Application Server profile for Jazz for Service Management, and click Next.
  6. Continue and specify the configuration details for the integration service that you want to roll back as required. For information about configuring the integration service that you want to roll back, see Uninstalling Jazz for Service Management and related software.
  7. In the Roll Back Packages > Summary panel, review the software packages that you want to roll back, and click Roll Back.

What to do next

Restore the CLI.properties file to the REGISTRY_HOME/etc directory.
Parent topic: Windows operating systemsLinux operating systemUninstalling fix packs