Checking whether the source system connector started
Source documents will only be collected if the source system connector was correctly configured and started.
Depending on the source system connector that you defined in the task route, search for the following strings in the respective log files. Source system connection errors are logged depending on the log level that you defined in the IBM® Content Collector Configuration Manager when you configure the connector.
Ensure that you set the adequate log level to identify this type of error and run the task route again before you begin searching for error strings. The default log file directory is ContentCollector-install-directory\ctms\Log.
Error identification
| Connector | Log file name and log level | Search strings |
|---|---|---|
| Email Connector and SMTP Connector |
Lotus Domino: afu_mailconnector(Domino)_sysout_<file number> afu_mailconnector(Domino)_trace_<file number> afu_monitor_sysout_<file number> afu_monitor_trace_<file number> Microsoft Exchange: afu_mailconnector(MAPI)_sysout_<file number> afu_mailconnector(MAPI)_trace_<file number> afu_monitor_sysout_<file number> afu_monitor_trace_<file number> SMTP/MIME afu_mailconnector(SMTP)_sysout_<file number> afu_mailconnector(SMTP)_trace_<file number> afu_monitor_sysout_<file number> afu_monitor_trace_<file number> Log level: Information |
Search for the following strings:
|
| File System Source Connector | Not applicable. This type of error cannot occur. | |
| SharePoint Connector | Not applicable. This type of error cannot occur. | |
| IBM Connections Connector | afu_connections_sysout_<file number> Log level: Information |
Not applicable. This type of error cannot occur. |
Action
| Result | Action |
|---|---|
| Search string was found | Is the collector initialized correctly? |
| Search string was not found | Check the source system connector configuration settings in the IBM Content Collector Configuration Manager and that the connection exists. |