Setting the encrypted administrator password to be the same on all servers

Encryption for the Watson Explorer Content Analytics administrator password must be identical on all system servers

Symptoms

When using the eschangepw.sh or eschangepw.bat scripts, the same password is encrypted one way on the search server and another way on the crawler server and parse and master server.

Causes

The value of CK in the es.cfg file is used as an encryption key. This value is set when the product is installed, and it is based on the administrator ID and password. For a multiple server installation, the CK value is the same on all servers only if you specify the same administrator and password values when you run the installation program on each server. If the encryption key differs, the encrypted passwords do not match.

Resolving the problem

If the encryption key values in the es.cfg file on the servers do not match:
  1. Copy the value from one server to the other.
  2. Run the eschangepw.sh script (on AIX® or Linux®) or eschangepw.bat script (on Windows) to set the same encrypted password on each server.