After you purchase items or assets, you can create warranty
contracts to define warranty coverage. After you create warranty contracts,
users are alerted when possible warranty situations arise for items
or assets.
About this task
You can define the repairs to assets that warranty providers
are responsible for making or paying for.
You can also define
warranty coverage for specific items or for a group of items that
have the same component code. After you create and approve item warranty
contracts, users can identify warranties when they apply in the following
situations:
- Items on invoices
- Inventory issues and transfers
- Purchase orders
- Purchase requisitions
- Requests for quotations
- Work orders
Procedure
- Create a warranty contract.
| Option |
Description |
|---|
| If you are creating warranty contracts for assets... |
In the Asset Warranty Contracts application,
create an asset warranty contract. |
| If you are creating warranty contracts for items... |
In the Item Warranty Contracts application,
create an item warranty contract. |
- On the Contract tab, enter information
about the warranty vendor.
- On the Properties tab, specify the
properties of the warranty contract.
- On the Coverage tab, specify the
warranty coverage details.
| Option |
Description |
|---|
| If the warranty coverage is for a specified length of time... |
In the Coverage section, specify the duration. |
| If the warranty coverage is for a meter-related duration,
for example, mileage... |
In the Meter Lines for Coverage section, specify the meter
coverage details. |
- Optional: On the Terms and Conditions tab,
specify any terms and conditions that apply to the warranty contract.
- Select the Authorize Sites action
and authorize one or more sites to use the warranty contract. You must authorize at least one site to use the warranty contract
before you can approve the contract.
- Save and approve the warranty contract. You
must approve asset warranty contracts before you can specify the assets
that are covered.
- If you are creating an asset warranty contract, on the Associated
Assets tab, specify the assets that are covered by the
asset warranty contract.
- Save the warranty contract.
- Optional: When you create a warranty contract,
it has a unique contract number. You can append data to the number
to differentiate it from other contracts. For example,
if you have multiple sites and want to track contracts by site, you
can append a site identifier to the contract number.
