Situations
Internet Service Monitoring provides predefined situations for service level agreements.
- KIS_Host_SLA_Failed
The KIS_Host_SLA_Failed situation indicates that a monitored host has failed its service level agreement. By default, this situation is triggered when the percentage of service level classifications returning the result Good falls below 95% of all tests performed on that host.
- KIS_Host_SLA_Marginal
The KIS_Host_SLA_Marginal situation indicates that a monitored host is close to failing its service level agreement. By default, this situation is triggered when the percentage of service level classifications returning the result Good is below 100% but greater than or equal to 95% of all tests performed on that host.
- KIS_monitor_InactiveWhen a monitor is not running or has not submitted any results recently, a situation is triggered to indicate the inactive status of the monitor. If the monitor has stopped, this situation will automatically attempt to restart the monitor using Take Action commands. If the monitor is idle, no action is taken. To stop the monitor for maintenance or similar purposes, stop the agent or the associated situation so that the monitor will not continue to attempt to restart. If you do not wish to be notified of the inactivity of the monitor, stop the situation. This process is applicable to the following situations:
- KIS_Bridge_Inactive
- KIS_DHCP_Inactive
- KIS_DNS_Inactive
- KIS_FTP_Inactive
- KIS_HTTP_Inactive
- KIS_HTTPS_Inactive
- KIS_ICMP_Inactive
- KIS_IMAP4_Inactive
- KIS_LDAP_Inactive
- KIS_NNTP_Inactive
- KIS_NTP_Inactive
- KIS_POP3_Inactive
- KIS_RADIUS_Inactive
- KIS_RPING_Inactive
- KIS_RTSP_Inactive
- KIS_SAA_Inactive
- KIS_SIP_Inactive
- KIS_SMTP_Inactive
- KIS_SNMP_Inactive
- KIS_SOAP_Inactive
- KIS_TCPPORT_Inactive
- KIS_TFTP_Inactive
- KIS_TRANSX_Inactive
- KIS_Element_SLA_Failed
The KIS_Element_SLA_Failed situation indicates that the service monitored by a profile element has failed its service level agreement. By default, this situation is triggered when the percentage of service level classifications returning the result Good falls below 95% of all tests performed by the profile element.
- KIS_Element_SLA_Marginal
The KIS_Element_SLA_Marginal situation indicates that the service monitored by a profile element is close to failing its service level agreement. By default, this situation is triggered when the percentage of service level classifications returning the result Good is below 100% but greater than or equal to 95% of all tests performed by the profile element.
Scenario
You are monitoring Java Virtual Machine using the TCPPORT monitor and would like Internet Service Monitoring to report the Java Virtual Machine host name instead of the agent host name if the monitored Java Virtual Machine stops responding.
- In the Tivoli Enterprise Portal, in the Navigator right-click Internet Service Monitoring and select Situations.
- In the Situation Editor, select the following
values:
- In the Attribute Group list, KIS TCPPort
- In the Attribute Item list, ServiceLevel
- In the Formula field, set the situation trigger for ServiceLevel to !=1.
- Click Advanced.
- In the Advanced Situation Options dialog box, on the Display Item tab, select Host in the Item list and click OK.
- Click Apply to save the situation.
- Distribute the situation to one or more managed systems and click Apply.
- In the left column, right-click the new situation and select Start to start the situation.