What's new in ITCAM for Transactions V7.4.0.1

In this release of ITCAM for Transactions, updates that were included in the previous release are consolidated. New features are described in this section.

Prerequisites

See ITCAM for Transactions Prerequisites on Service Management Connect for the latest information about supported software.

Internet Service Monitoring updates

The Internet Service Monitoring has the following updates:
  • For HTTP and HTTPS monitors, the default user-agent head parameter, Mozilla/5.0 (ISM-MONITOR) is added to every new HTTP or HTTPS element. The default user-agent header is so that the HTTP and HTTPS monitors can be used for websites which switch content based on the browser client.
  • For HTTP and HTTPS monitors, you can now specify the body part of a POST request for HTTP or HTTPS monitors.

Response Time updates

The Response Time component of ITCAM for Transactions has the following updates:
  • Robotic Response Time:
    • Improved scalability information
    • Rational Performance Tester V8.6 now supported
  • Web Response Time:
    • You can now monitor browser timings for your web pages using the JavaScript monitoring component. For more information, see Monitoring browser timings.
    • TLS v1.1 and TLS v1.2 now supported

Transaction Tracking updates

The Transaction Tracking component of ITCAM for Transactions has the following updates:
  • Migration Tool - when you upgrade ITCAM for Transactions from V7.4 to V7.4.0.1, existing Transaction Reporter data such as baselines and topology is saved to a backup directory. Ensure you migrate this historical data if required.
  • Detailed timing metrics - Transaction Tracking can now show more detailed timing metrics. Enable Processing Time Detail reporting to display Processing Time, Initial Time, and Final Time metrics in the Transaction Reporter.
  • Channel topologies - display the topology for a single transaction from its source to its destination, through multiple back-end nodes. Enable discovery of the channel originator which can then be displayed in the topology.
  • Network time for interactions - for nodes which have multiple interactions to the same subtransactions, the maximum, minimum, and average interaction times can now be displayed.
  • Transaction instance alerts - alerts can now be generated on instance level metrics before they are aggregated.
  • Occasion baselines - you can now use the DATE baseline to specify an occasion, which can then be used to compare data over successive occasions. Specify normal days, weekends, holidays, and special days.
  • Baselines for instances - you can now set situations and alerts on deviation metrics for transaction instances as well as aggregate data.
  • Summarization metrics - maximum and minimum values are now calculated for each transaction node. Using these summarization metrics you can determine hourly, daily, weekly, monthly, quarterly, or yearly maximum and minimum values for each transaction node.