Troubleshooting security and permissions
To troubleshoot permissions, look carefully at the roles and teams of the user and the
teams of the object that the user is trying to access.
Troubleshooting agent connections
If an agent can not connect to the server, see if any network conditions might prevent
communication between the agent and the server.
Troubleshooting problems on z/OS
To troubleshoot problems on agent computers that are running IBM z/OS®,
examine the agent log files.
Troubleshooting processes
You can answer a number of questions to help isolate the issue behind problems and
process failures.