FMV5285E
The Microsoft Volume Shadow Copy Services (VSS) backup XML document is not valid for restore.
For more information, see the Tivoli Storage Manager client error log.
Explanation
Microsoft has released a Volume Shadow Copy Services (VSS) update in the following operating system versions:
- Windows 2003 update rollup package KB940349
- Windows Vista Service Pack 1
System action
Processing stops.
User response
The restore procedure for Windows system state requires that the operating
system version and service pack level used to initiate the restore be at the same operating
system and service pack level used to create the system state backup. In addition note the following:
- On Windows 2003 systems you must also apply the VSS rollup package KB940349 prior to performing the Ssystem state restore.
- On Windows Vista you must apply the same service pack that was installed at the time of backup prior to performing the system state restore.