FMV5237E
File Restore is not set up correctly or the virtual machine cannot be reached. Contact your administrator for assistance.
Explanation
The user is unable to log in to the file restore interface due to one of the following reasons:
- The configuration of File Restore is incorrect because the Windows domain credentials do not have the correct permissions.
- The virtual machine is powered off or a firewall is blocking the connection.
- A network issue.
System action
Processing stops.
User response
The administrator can take the following actions to correct the problem:
- Ensure that the Windows domain credentials provided in the configurations notebook has the correct permissions to connect to the virtual machine.
- Ensure that the virtual machine is powered on and any firewall has been updated to allow connections from the mount proxy machine.
- Ensure that the mount proxy machine is able to connect to the virtual machine manually to ensure there is no networking issue.