Configuring the Events Manager for Call Home

Learn how to configure the Events Manager for Call Home task. You can monitor and approve any data that is being transmitted from an HMC to IBM® through this task.

The Events Manager for Call Home mode (enabled or disabled) is set by using the HMC command line interface. Enabling the Events Manager for Call Home task blocks the HMC from automatically calling home events as they occur. To prevent events that are called home without approval, all HMCs running in this environment must have the Events Manager for Call Home enabled.

To enable or disable the Events Manager for Call Home task, run the following command:

chhmc -c emch

-s {enable | disable}

[--callhome {enable | disable}]

[--help]

Note: Enabling the Events Manager for Call Home task holds call home events until they are approved for the call home task. If you disable the Events Manager for Call Home task, it does not automatically enable the call home feature. This setup prevents any unintended call home of data back to IBM. Choose from the following command options to set up the required configuration:
  • To enable the Events Manager for Call Home task: chhmc -c emch -s enable
  • To disable the Events Manager for Call Home task and to re-enable automatic call home: chhmc -c emch -s disable --callhome enable
  • To disable the Events Manager for Call Home task and not re-enable automatic call home: chhmc -c emch -s disable --callhome disable

Ensure that the HMC can communicate with other HMCs deployed in this environment. The Events Manager for Call Home has a test connection function when an HMC is registered.

You can register the HMC with the Events Manager for Call Home. After you register the HMC, the events manager queries the registered HMC for any events that are waiting to be called home to IBM. The Events Manager shows what data is being sent back to IBM and approves these events. After approval, the Event Manager notifies the registered HMC that it can proceed with the call home operation.

The Events Manager for Call Home task can be run from any HMC or from multiple HMCs. To register a management console with the Events Manager for Call Home task, complete the following steps:

  1. In the navigation area, click the Serviceability icon Serviceability icon, and then select Events Manager for Call Home.
  2. From the Events Manager for Call Home pane, click Manage Consoles.
  3. From the Manage Registered Consoles window, click Add Console to enter information to register a management console with the Events Manager for Call Home task.
  4. Click OK to commit the changes to the list of registered management console.
Note: The Events Manager for Call Home can be used with the event manager mode disabled. You can still register the HMC and view events in the events manager, but Events Manager does not control when the events are called home.