Your next level of support or your service provider might
request that you perform a system dump if a wait or a loop in the
server firmware is suspected. If you do not have a management console, you can use the control
panel to perform a system dump, which is a collection of data from
the server hardware and firmware.
Use this procedure only under the direction of your next
level of support or your service provider, after first providing to
your next level of support or service provider a dump of the operating
system.
If you do not have a management console, follow these steps
to perform a system dump:
- Perform a controlled shut-down of the operating system.
Note: A platform system dump will abnormally end any running
partitions.
- On the control panel, select manual mode.
- Use the increment or decrement buttons to select function
42 ( system dump).
- Press Enter on the control panel.
- Is 00000000 or FF displayed
on the control panel for more than 30 seconds?
- Yes: The service processor or server firmware
is not responding to a request from the control panel. Contact your
next level of support or your hardware service provider. This
ends the procedure.
- No: An attention SRC A1xx3042 is
displayed, which indicates that function 42 has been selected.
- Perform the following steps:
- Reselect function 42 and press Enter on the control panel.
- Switch back to normal mode and wait for the dump to complete.
- Wait for the system to perform another IPL.
- For details on how to copy, report, or delete a dump after
you have completed a dump, refer to Managing dumps.
