Recovering from a workstation failure

Use this procedure to help recover from a workstation failure for i5/OS®.

1. Make sure all workstations and devices (such as displays or printers) are turned on.
2. Ensure that the cable from the console to the server is attached correctly.
3. Make sure that the console has been correctly configured.
4. Make sure that all workstation cables are attached correctly, and that all workstations are set to the correct address. For information about the workstation address, see the following:
   • If you are using an HMC or Operations Console, see Determining the primary or alternate console.
   • If you are using other workstations, see the Local Device Configuration book.
5. Ensure the following conditions exist:
   • Recently attached workstations have been correctly configured to the system.
   • Workstation addresses are unique, if applicable.
   • Workstations are turned off, if applicable.
6. Check all workstation printers for mechanical problems, such as paper jams, ribbon failure, and so on.
7. If you are using an iSeries® Operations Console, vary off the failing workstation controller if another workstation is operational, and then vary it on again. Follow these steps to vary on or vary off the workstation controller:
   1. Type WRKCFGSTS *CTL on any command line. The Work with Configuration Status display is shown.
   2. Specify 1 (Vary-on) or 2 (Vary-off) in the Opt column next to your workstation controller and press Enter.
   3. End all active jobs before varying off the workstation controller using the Work with Active Jobs (WRKACTJOB) command.
8. Try the operation again.