IV94287: WHEN USING CICS IA 5.3 EXPLORER PLUGIN, YOU ARE UNABLE TO GENERATE THE THREADSAFE REPORT.

IBM CICSIA-5.3.0-FP0007
IBM CICSIA-5.3.0-FP0008
IBM CICSIA-5.3.0-FP0009
IBM CICSIA-5.3.0-FP00010
IBM CICSIA-5.3.0-FP00011
IBM CICSIA-5.3.0-FP00012

APAR status

• Closed as program error.

Error description

• When using the CICS IA 5.3 Explorer plugin, your unable to
  generate the threadsafe report.
  
  The only message the user gets is a pop up box with message:
  "Not enough data to generate threadsafe report".
  
  When looking at the CICS IA log file I see the following
  messages when trying to create region threadsafe report:
  
  com.ibm.cics.ia.commands.ThreadsafeSummaryReportCommand.
  getParameterMap()
  
  com.ibm.cics.ia.commands.ThreadsafeSummaryReportCommand.start ()
  
  com.ibm.cics.ia.commands.ThreadsafeSummaryReportCommand.
  getResults()
  
  com.ibm.cics.ia.commands.ThreadsafeSummaryReportCommand.
  getResults()
  
  com.ibm.cics.ia.commands.IASQLCommand.runCommandSynch()
  [result size: 0]
  
  Result size=0 means that procedure returned no result.
  
  The problem is seen when your collection ID is in Lower case.
  The plug-in converts the collection ID to upper case and
  then passes it to the stored proc, which uses case-sensitive
  LIKE to compare collection IDs. Hence it returns Zero Result.
  
  Additional Symptom(s) Search Keyword(s): KIXREVDAM
  

Local fix

Problem summary

• When using the CICS IA 5.3 Explorer plugin, it is not possible
  to create a threadsafe report when the collection ID is in lower
  case.  This is caused by the procedure automatically converting
  the lower case letters into upper case letters when trying to
  pull data from DB2 and a zero result is then returned.  The user
  gets a pop up box with the  message: "Not enough data to
  generate threadsafe report".
  

Problem conclusion

• The collection ID is passed to the stored procedure as the user
  types it, without making any changes to the case so that it is
  possible to create a threadsafe report when the collection ID is
  in lower case.
  This fix will be made available in Version 5.3.0.7 of the CICS
  IA Plug-in.
  For installation instructions please see:
  Ordering maintenance for IBM CICS Explorer and CICS Explorer
  plug-ins
  http://www.ibm.com/support/docview.wss?uid=swg21380083
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CICS IA EXPL PL

• Fixed component ID

  5655Y2201

Applicable component levels