IBM Support

IBM Spectrum Control and IBM Storage Insights Support for the IBM Storwize family

Product Documentation


Abstract

Support of IBM Storwize V3500, V3700, V5000, and V7000 with IBM Storage Insights and IBM Spectrum Control 5.4 (all versions).

Content

Storage systems in the IBM Storwize family supported software/firmware levels:

Storage systems Supported Software Notes
IBM Storwize V3500, V3700
  • 7.8.1 *
  • 7.7
  • IBM SAN Volume Controller firmware level 8.5.0.5 is supported, but may cause problems when adding the device to IBM Storage Insights.  Suggest upgrading to 8.5.0.7 or higher.
     
  • IBM SAN Volume Controller firmware levels 8.3.1.2 - 8.3.1.5 have known issues and are not supported. 
     
  • IBM SAN Volume Controller firmware 8.1.3.5 has known issues and is not supported.  
     
  • IBM SAN Volume Controller firmware 8.1 clusters that are configured with Hot Spare Nodes (HSN) are supported with IBM Storage Insights and IBM Spectrum Control.
     
  • IBM SAN Volume Controller and Storwize 7.8.1 is supported, but might cause the IBM Spectrum Control server to hang.
     
IBM Storwize V5000
Gen1 and Gen2
V5010
V5020
V5030, V5030F
V5100, V5100F
IBM Storwize V5000E
V5010E
V5030E
Tested firmware levels:
  • 8.5
  • 8.4
  • 8.3 *
  • 8.2
  • 8.1 *
  • 7.8.1 *
  • 7.7
IBM Storwize V7000
Gen1, Gen2, Gen3
Tested firmware levels:
  • 8.5.3
  • 8.5.1
  • 8.5
  • 8.4
  • 8.3 *
  • 8.2
  • 8.1 *
  • 7.8.1 *
IBM Storwize V7000 Unified  EOS  
Tested firmware levels:
  • 1.6.2
  • IBM Storage Insights supports monitoring the block portion of IBM Storwize V7000 Unified.

 
Tips:

  • Newer firmware levels are also supported. For IBM Spectrum Control, an upgrade to a later version might be required, particularly for new functions. IBM Storage Insights is automatically upgraded. If any problems occur when you use newer firmware levels, open a support case. IBM Support will investigate the problem and attempt to resolve it. You can open cases for IBM Storage Insights or IBM Spectrum Control at https://www.ibm.com/mysupport/.
  • If any problems occur while using older, as-is software levels, upgrade to an officially supported version. 
  • View the Support Statement for the Spectrum Virtualize Family of Products and Related Software for up-to-date software version life-cycle information.

   
 

Limitations and considerations

  • IBM SAN Volume Controller firmware level 8.5.0.5 is supported, but may cause problems when adding the device to IBM Storage Insights.  Suggest upgrading to 8.5.0.7 or higher.
  • IBM SAN Volume Controller firmware levels 8.3.1.2 - 8.3.1.5 have known issues and are not supported.  For more information see Spectrum Control APAR IT40647 and Storage Insights APAR IT42491.  To prevent or resolve the problem upgrade device to software level 8.3.1.6 or later.
  • IBM SAN Volume Controller firmware 8.1.3.5 has known issues and is not supported.  For more information see APAR IT31680 and corresponding SVC APAR HU01916.
  • IBM SAN Volume Controller and Storwize 7.8.1 is supported, but might cause the IBM Spectrum Control server to hang. For more information see  APAR IT20204.  To prevent the problem, upgrade device to software level 7.8.1.1 or later.
  • Problems have been encountered with devices on SAN Volume Controller firmware 6.x software levels, and therefore not supported. See APAR IT33466 for details.
  • When you add an IBM Storwize family storage system for monitoring, you must specify a user ID and password of an administrator on the cluster that has sufficient privileges to maintain the associated SSH key.
  • IBM Storwize V7000 Unified has reached End of Service as of 30 September, 2022.

Learn more about IBM Spectrum Control

IBM Spectrum Control is an on-premises storage management, monitoring, and reporting solution for storage systems, hypervisors, servers, fabrics, and switches.

  • For detailed information about the capabilities of IBM Spectrum Control, see IBM Docs.
  • For a complete list of the storage systems that are supported by Spectrum Control, see Supported Storage Products.

Learn more about IBM Storage Insights

IBM Storage Insights is a complementary offering to IBM Spectrum Control. It's an off-premises, IBM Cloud service that provides cognitive support capabilities, monitoring, and reporting for storage systems.

  • For detailed information about the capabilities of IBM Storage Insights, see IBM Docs.
  • For a complete list of the storage systems that are supported by IBM Storage Insights, see Supported resources.

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Document Information

Modified date:
25 April 2023

UID

swg27050185