Featured Documents for Content Collector and eDiscovery Manager

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  1. IBM Content Collector - Embedded attachments are not stored when archiving HTML messages from a Microsoft Exchange 2013 server
     If you use IBM Content Collector to archive email from Microsoft Exchange 2013 servers, we recommend that you install the Exchange Server 2013 Service Pack 1 to avoid potential data loss. If you have not installed Service Pack 1 and are archiving HTML messages, embedded attachments are not archived as part of the message as expected and the HTML format is lost.
  2. Migrating the text index of email that was archived into IBM FileNet P8 with IBM Content Collector
     This type of migration is not part of the core product functionality. You need to contact the IBM software services team for assistance.
  3. Software withdrawal and support discontinuance: IBM Content Collector V2.1, IBM eDiscovery Manager V2.1, and IBM eDiscovery Analyzer V2.1 - Replacements available
     Effective on April 30, 2015, IBM will withdraw support from IBM Content Collector v2.1, IBM eDiscovery Manager v2.1, and IBM eDiscovery Analyzer v2.1, licensed under the IBM International Program License Agreement.
  4. Simplified IBM Support Portal is here!
     IBM design worked directly with clients, to understand support preferences. Now you choose a product and the relevant support links for that product display on one page. Give the new Support Portal a try!
  5. Enterprise Content Management (ECM)
     An introduction to enterprise content management capabilities and solutions from IBM Software
  6. Social Media Channels for Enterprise Content Management
     Become a part of our growing community of clients, support engineers, and support personnel by being a fan on Facebook, following us on Twitter, and subscribing to our Blogs and Quarterly Support Newsletters. Sign Up for My Notifications and Lifecycle Subscriptions
     My Notification emails include important technotes, education, product announcements, and more. Find out how you can receive an email either weekly or daily with important technical news about the IBM products that you select. IBM Provides software support lifecycle news feed in Really Simple Syndication (RSS) format to keep you up-to-date about lifecycle event date changes for IBM software products. Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
  7. Get Connected to Enterprise Content Management (ECM) Support through Social Media
     IBM ECM Support is now on LinkedIn, Facebook and Twitter. We invite you to Connect with us on LinkedIn, Like us on Facebook and/or Follow us on Twitter.
  8. ECM End Of Service (EOS) Products
     IBM at times sets for software products an End Of Support (EOS) Date. Once set there is often time to either upgrade to the next revision level or switch to a new product. We would like our clients to be aware of EOS dates for products they use and make appropriate plans.
  9. Migrating the text index from IBM Legacy Content Search Engine to IBM Content Search Services
     Have you been using the IBM Legacy Content Search Engine to index emails archived by IBM Content Collector into IBM FileNet P8? If so, please review the following important information: If you are planning an upgrade to IBM FileNet P8 5.2 from an earlier version, you will need to migrate email data archived into IBM FileNet P8 object stores with IBM Content Collector from IBM Legacy Content Search Engine to IBM Content Search Services prior to the upgrade to IBM FileNet P8 5.2. While FileNet P8 supports the migration of IBM Legacy Content Search Engine indexes to IBM Content Search Services, you cannot use this migration process for object stores that contain email archived with Content Collector into the document classes ICCMail2/ICCMailSearch2 or ICCMail/ICCMailSearch. A special migrat
  10. IBM Enterprise Content Management Support is on Facebook
      Enterprise content management (ECM) solutions deliver content in context to fully harness its potential. These industry-specific solutions can capture, activate, share, analyze and govern unstructured data to lower costs and risk while improving efficiency. As the volume of content continues to rise, organizations struggle to use it effectively. Seventy-three percent of CEOs are making significant investments in their organizations’ ability to draw meaningful customer insights from available data.1 IBM Enterprise content management provides a way to discover the content, recognize its value, then act on it for better business insight and outcomes.
  11. ICC 4.0.1 - IBM Content Collector V4.0.1 simplifies content collection and delivers a flexible archiving approach for clients
      This release supports value-based archiving through a legal role capability. It can be combined with Global Retention Policy and Schedule Management functions to meet the complexity of today's multi-dimensional businesses, from collection through defensible disposal.
  12. IBM eDiscovery Manager should not be used to perform eDiscovery on content that is federated using IBM FileNet P8 Content Federated Services
      Holds applied to federated items in the primary repository are not propagated to the source repository, so preservation is not enforced. In addition, other issues might be encountered with viewing and export. If eDiscovery is required in a federated environment, IBM eDiscovery Manager should be configured to work directly on each IBM FileNet P8 source repository rather than the primary repository. In this way, preservation is enforced and IBM eDiscovery Manager functions correctly on source repository items.
  
  
  
  
  
   
  
  

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  1. System requirements for IBM Content Collector
     View the IBM Content Collector prerequisites documents.
  2. Download IBM Content Collector
     This document contains links to the download pages for IBM Content Collector.
  3. System requirements for IBM eDiscovery Manager
     To deploy IBM eDiscovery Manager, you need, at a minimum an application server, a content server or email server, and a web browser. This document lists the technical specifications for these items, and other optional components.
  4. Download IBM eDiscovery Manager
     This document describes how to download and install eDiscovery Manager Version 2.2.2 by using the Passport Advantage Online web site.
  5. System requirements for IBM eDiscovery Analyzer
     To deploy IBM eDsicovery Anaylzer, you need, at a minimum an application server and a web browser. This document lists the technical specifications for these items, as well as additional, optional, components.
  6. Download IBM eDiscovery Analyzer
     This document describes how to download and install eDiscovery Analyzer Version 2.2.2 by using the Passport Advantage Online web site.
  7. System requirements for IBM Content Collector for SAP Applications
     This document gives a detailed overview of the hardware prerequisites and the software prerequisites of IBM Content Collector for SAP Applications.
  8. Download IBM Content Collector for SAP Applications
     This document is the home page or landing page for the IBM Content Collector for SAP Applications V3.0 publications. It contains links to the most important and most frequently used documents for Content Collector for SAP. In this document, you can find links to the information center, the product system requirements, the Quick Start guide, and the product download.
  9. IBMSupport Information for ECM Products
     Save time and simplify support with the Electronic Support Resources. A number of tools, PDFs and videos have been provided.
  10. Relax in Fountains of ECM Knowledge...Let's keep it flowing
      We need feedback from our valued clients so that we can keep you updated on the information you need!
  11. ICC and DOMINO
      Understanding Domino helps administrators configure ICC system to successfully access Notes email. Administering IBM Lotus Domino 8.5 servers for beginners.
  
  
  
  
   
  
  
  1. Driving Client Success with IBM
     View this IBM Welcome Video
  2. IBM Software Redbooks
     Hundreds of IBM Redbooks publications are available for downloading.
  3. Content Collector 4.0 Knowledge Center
     Welcome to the IBM Content Collector documentation, where you can find information about how to install, maintain, and configure IBM Content Collector.
  4. Content Collector V4.0 Documentation Updates
     This document contains documentation updates for IBM Content Collector Version 4.0.
  5. Content Collector 4.0 Documentation Corrections
     The following items were missing or incorrect in the published IBM Content Collector v4.0 documentation.
  6. eDiscovery Manager Knowledge Center
     Welcome to the IBM eDiscovery Manager documentation, where you can find information about how to install, maintain, and use the IBM eDiscovery Manager.
  7. eDiscovery Manager Version 2.2.2 Documentation Corrections
     The following items were missing or incorrect in the published IBM eDiscovery Manager v2.2.0 documentation.
  8. Known Issues for eDiscovery Manager Version 2.2.2
     At the time that eDiscovery Manager Version 2.2.2 was released, the following issues were known to exist.
  9. eDiscovery Analyzer Knowledge Center
     Welcome to the IBM eDiscovery Analyzer documentation, where you can find information about how to install, maintain, and use IBM eDiscovery Analyzer.
  10. eDiscovery Analyzer Version 2.2.2 Documentation Corrections
      The following items were missing or incorrect in the published IBM eDiscovery Analyzer v2.2.2 documentation.
  11. Content Collector for SAP Applications Knowledge Center
      Welcome to the IBM® Content Collector for SAP Applications documentation, where you can find information about how to install, configure, and use IBM Content Collector for SAP Applications on AIX®, Linux, Solaris, and Windows.
  12. developerWorks - IBM Enterprise Content Management Application Center
      Find ECM solutions and content. Interact with experts to help solve your real world business problems using ECM products and technologies.
  13. Enterprise Content Management Training
      Not sure what course to take? Use the training paths to find a course, view its description, and register. Plus, print or save a copy of the PDF for reference at a later time.
  14. IBM Enterprise Content Management Certifications
      The IBM Certification Program will assist in laying the groundwork for your personal journey.
  15. IBM Certified Solution Designer - IBM Content Collector (ICC)
      This certification exam indicates that the successful candidate has the required knowledge, skills, and abilities necessary to design an IBM Content Collector based archiving solution.
  16. Never Let Up on Training...All Great Leaders are Learners!
      Start off the 2015 New Year with ECM product training delivered by IBM Product-Certified Instructors or through our Global Training Providers.