IBM Support

Security Support Open Mic Webcast #4: QRadar Installations and Upgrades: Best Practices - 30 September 2014 [includes presentation slides and link to recorded session]

Webcasts


Abstract

Members of the Support and Development teams suggested best practices for installing and upgrading IBM Security QRadar products.

Content

This Open Mic session was the fourth webcast provided by IBM Security QRadar Technical Support. Our goal is to provide insight on how QRadar works and to teach on-going sessions that help both users and administrators understand, maintain, troubleshoot, and resolve issues with their QRadar Security Intelligence system.

For our fourth open mic session, we discussed QRadar installations and upgrades in detail. We started with the basics and talked about the different software file types we offer, then discussed how installations and upgrades work and the different options for upgrading your deployment to make the most of your maintenance windows. We alsoexplained how automatic updates work in detail, then opened the call to take questions from the audience.

Throughout the event, attendees commented and asked questions in the IBM SmartCloud Meeting Web chat. Many attendees remarked that this was an educational, helpful session.

  • Topic: QRadar Installations and Upgrades: Best Practices
  • Date: Tuesday, September 30, 2014
  • Time: 11:00 AM EDT (15:00 UTC/GMT, UTC-4 hours) for 60 minutes


Audio Replay

A recording is available: QRadar Open Mic #4 - Installation & Upgrades
59:03 min long


Presentation

QRadarOpenMic#4.pdfQRadarOpenMic#4.pdf


How people asked questions in advance

We set aside a post in the QRadar Customer Forum for questions about installations and upgrades. We addressed many questions during the open mic webcast.

Post for Open Mic Webcast #4 (Installs/Upgrades) Sept 30th, 2014



About Open Mic Webcasts

IBM Security Systems Support wants to help you take full advantage of your products. Join us for our Open Mic Webcast series as technical experts share their knowledge and answer your questions. These webcasts are designed to address specific topics and provide an in-depth and focused technical exchange in a convenient online webcast format.
Visit the Support technical exchanges for Security Systems page to see lists of all scheduled and past Open Mic events
To be notified about Security Support's Open Mic webcasts, follow us on Twitter @AskIBMSecurity.
See other helpful Support videos at IBM Security Support You Tube channel.

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Document Information

Modified date:
17 June 2018

UID

swg27043601