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Known Problems for Rational Synergy 7.1.0.6

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Abstract

Known Problems for IBM Rational Synergy 7.1.0.6

Content

APAR

Internal IDDescription/WorkaroundStatus
PM00514R#34527The installation guide for Synergy 7.1 does not specify correct entries for Solaris 10 pam.conf.

The pam_unix.so.1 module is no longer supported under Solaris 10.

Workaround:
The following pam.conf settings can be used:

cmsynergy auth requisite pam_authtok_get.so.1


cmsynergy auth required pam_dhkeys.so.1
cmsynergy auth required pam_unix_cred.so.1
cmsynergy auth required pam_unix_auth.so.1
cmsynergy account required pam_unix_account.so.1
Fixed in Fix Pack 7.2.0.1.
PM06267R#35173wastebasket directory defaults to %USERPROFILE% from the Synergy (Java) client

There is no way to specify a user-specific alternative path for the work area wastebasket
Fixed in Fix Pack 7.2.0.2.
PM14645R#36426Intermittent ESD Failures

ESD is crashing sporadically. The effects are:

- Synergy sessions are unable to start at times.
- Change becomes unusable until the host is reenabled.

Workarounds:
    1. Restart ESD.
    2. Use web mode, which doesn’t require ESD.
No plan to fix.
PM23430R#37984Conflict detection returns conflicts which are not real conflicts

Conflict detection will always report "Bad task" for any fix task even though the "bad task" is included in the project's update properties.
Fixed in Fix Pack 7.2.0.2.
PM25711R#38463Synergy is reporting an implicitly included conflict because of renamed object

The issue is that Synergy reports an implicitly included conflict for an object version in the baseline if that object version has been renamed in the current project.
Fixed in Fix Pack 7.2.0.2.
PM27642R#38773Deleted file does not get deleted from all work areas

If a modifiable directory is used in multiple projects and these projects are handled by different clients, a change of the membership of the directory done in one project will not update the other projects work area.

Workaround:
A Sync can be used to detect the work area conflict created by the membership change in the other project and the conflict can be resolved to add or remove the files from the work area.
No plan to fix.
PM29242R#39008"Out of Memory" error occurred after the network was disconnected and recovered during synchronizingFixed in Fix Pack 7.2.0.1.
PM34480R#39894Better error messaging when using web mode without Unix accountFixed in Fix Pack 7.2.0.2.
PM35621R#40088Synergy copied Unix format files to Windows format during compareFixed in Fix Pack 7.2.0.1.
PM42975R#40854It is possible to assign the same database twicePlanned to be fixed in Fix Pack 7.2.0.3.
PM44759R#41026ccm dcm Synergy CLI command does not handle empty selection set gracefullyPlanned to be fixed in Fix Pack 7.2.0.3.
PM44981R#41043Objects added to a tset while a generate is running on this tset are not considered without a RecomputePlanned to be fixed in Fix Pack 7.2.0.3.
PM50584R#41679 Unnecessary part in Synergy admin guide for UNIX.

The Admin Guide describes how to distribute cache files with symbolic links to different locations. This configuration is no longer supported. Therefore, this section should be removed from the documentation.
Planned to be fixed in Fix Pack 7.2.0.3.
PM58404R#42370Select "Use Default Path", both parts of the path should be updated to conform to the templatePlanned to be fixed in Fix Pack 7.2.0.3.
PM53127R#41985 Cannot remove database from Archive Conversion screen in Synergy Admin Interface

Database whose archive conversion is 100% complete cannot be from Archive Conversion screen in Synergy Admin Interface if archive conversion did not remove all traces of the older archives.

An old archive file will not be removed if there is an un-referenced archive entry in it because it is non-empty when the last referenced archive entry is removed during conversion. The only intervention is manual removal of such entries.

Workaround:
To fix this problem start a Classic CLI session and run the ccm fs_check command. This will report the warning messages for such unused archive entries which should look like the one mentioned as below:
INFO: unused archive entry
Archive file path: \\win2k3r2-64vive\ccmdb\ibmdb\st_root\archive\source\project\ccm_rcs\1\36\editor,v
Revision number: 1.1

Delete the file manually from the above location after ensuring that the data is not needed.

Once after fixing all the warnings reported from fs_check, it should be able to remove the database from archive tab.
No plan to fix.
PM59748R#42507Binary incompatible installation fails when using downloaded imagePlanned to be fixed in Fix Pack 7.2.0.3.
PM61987 R#42747 There are no parallel warnings in Synergy client when you add or remove an object to a static directory. Planned to be fixed in Fix Pack 7.2.0.3.

R#30479Cannot change work area properties on inconsistent project hierarchy

If you have a project hierarchy with inconsistent work area properties - for example, some projects in the hierarchy have options such as 'Include project-specific directory in work area path' set and some have them unset - then attempts to change the work area properties for the entire hierarchy from the Synergy GUI or CLI will fail.

Workaround:
Do any of the following:
a) Make the desired work area property changes individually on each project
b) Change individual work area properties to make the hierarchy consistent, and then set the desired properties on the entire hierarchy
Deferred to future release.

R#30637Installation of Synergy on UNIX systems may give the message:

bsdtar: Failed to set default locale

Workaround:
In the absence of any other errors or warnings, this message about the locale may safely be ignored.
Deferred to future release.

R#30657Checked in files are modifiable in the work area even after unchecking the option 'Make all Files Modifiable'

When turning off the option "Make all files modifiable" in traditional mode, the files for all checked-in objects in the project will be made read-only. However, for web mode, checked-in files that have been modified will not have their permissions changed.

In both cases the conflict will be detected and reported to the user.

Deferred to future release.

R#32369When moving a database from UNIX to Windows, the ccmdb unpack command leaves all cache files marked as read-only

When moving a database from UNIX to Windows, the ccmdb unpack command leaves cache files marked as read-only. This prevents Synergy from adjusting the access and modify times of the cache files to match the times stored in the database, which in turn will cause warnings from ccm fs_check.

Workaround:
To avoid these warnings, the CM administrator must bring up the Windows Properties dialog for the database’s st_root directory, unset the read-only flag, click Apply, and then check the option to apply to all subfolders and contents in the resulting prompt.
See also R#31030 - newlines in files must be converted when moving a database between Windows and UNIX. So, when moving from UNIX to Windows in 7.1, the user needs to run ccmdb upgrade -w AND clear the read-only Windows property as described in this CR.
Deferred to future release.

R#32673No error to command line when trying to start a server when one is already running on the same host and port

If the server port is already in use by another process when server starts, the process fails with the following message in the server log file. (The server log file is located in $CCM_HOME/log/synergy_<host>_port.log):
2009-06-09T15:49:34.364-0700 WARNING: Failed to start: SocketListener0@0.0.0.0:8300 {org.mortbay.util.ThreadedServer}
Deferred to future release.

R#34784Warnings are reported when a database is upgraded in synergy_<database>_<server_port_number>.log

After upgrading a database, you might see error in the log that look like the following:

2009-12-03T12:58:14.167+0530 INFO : Server running in share session mode as user 'tester' for database \\win2k3r2-64vive\ccmdb\ibm. {sessionmgr}
2009-12-03T13:01:15.436+0530 SEVERE : Error allocating session {asyncarchiver.AsynchronousArchiver}
com.telelogic.cm.errorapi.CcmResourceException

During normal behavior, Synergy kicks off an asynchronous archiver automatically five minutes after the first user session is started, which in turn attempts to start a back-end session to serve its requests. While a database is being upgraded, Synergy attempts to kick off its asynchronous archiver but the back-end session startup fails, leaving these warning messages in the server log file. The messages, when occurring during upgrade, are harmless and the database upgrades successfully.
Deferred to future release.
PM04471R#34995"Getting error: ""UpdateCcmRegistryValues: GetShortPathName failed (3)"" when trying to isntall Synergy 7.1"Fixed in Release 7.2.
PM07009R#35302cannot checkout objects using ""ccm co @"" in web mode CLI."Fixed in Release 7.2.
PM07933R#35417Copy task does not get disassociated from change request.Fixed in Release 7.2.
PM08685R#35566Log Files and uidb written to two pathsFixed in Release 7.2
PM14826R#36471Multiple parallel ccmdb operations result in hung oncheck processesFixed in Release 7.2
PM16267R#36826Synergy Online Help won't display if Firefox 3.6.3 is the default browser

Workaround:
1. In Firefox, go to Tools->Options.
2. Click Tabs.
3. Uncheck the box next to "Open new windows in a new tab instead".
Fixed in Release 7.2
PM21298R#37596ccmdb check should detect duplicate bindings in a projectFixed in Release 7.2
PM26024R#38513Editing multi Line text fields by setting the text_editor fails in webmodeFixed in Release 7.2
PM26026R#38514Unable to modify upboolean attribute on a non-work area related object in Java CLI WebmodeFixed in Release 7.2
PM27162R#38684Double-click on browsing panes expands and immediately collapses objectFixed in Release 7.2
PM27612R#38766Uninstalling Windows Synergy client 7.1 to 7.1.0.2 does not clean the registryFixed in Release 7.2
PM28671R#38947URE during the workarea conflict detection while synchronizing a workareaFixed in Release 7.2
PM29256R#39014Error synchronizing an object in Web mode, when the object is declared twice in the same project.Fixed in Release 7.2
PM30066R#39152Workarea Filters do not work as documented - Synergy Help needs correctionFixed in Release 7.2
PM31501R#39400URE when user shows projectFixed in Release 7.2
PM32454R#39558ccmdb copy doesn't register copied database with web serverFixed in Release 7.2
PM32852R#39630Synergy 7.1 Web CLI help mentions obsolete command "ccm update_properties"Fixed in Release 7.2
PM35778R#40115Rational Synergy Administration Guide for UNIX (Informix) incorrectly states limits on length of database nameFixed in Release 7.2
PM36238R#40168Incorrect documentation in the DCM Guide about unpacking Windows db on UNIXFixed in Release 7.2

R#40429I/O problem when attempting to show Change Requests for baseline compare

There is a timeout that is elapsing before all the information from Change is received for change requests.

Workaround:
Find the following line in CCM_HOME/etc/ccm.properties:

ccm.properties:ccm.changerequesttool.timeout = 30000

Change the timeout from 30 seconds (i.e,. 30000 millisecnds) to 1 hour as follows:

ccm.properties:ccm.changerequesttool.timeout = 3600000
Fixed in Fix Pack 7.2.0.1.

R#43118A user is able to start two Java Client sessions in web mode with case - insensitive login.

A user can start two Windows clients on the same machine, for the same database, if the user name is specified in a different case. This is not a supported feature, and could cause work area problems. Users should not take advantage of this loophole.
Planned to be fixed in Fix Pack 7.2.0.3.

R#43117Synergy server may use up lots of threads if one of the backend session is not responding Planned to be fixed in future 7.1 Fix Pack.

R#43149 Marking source file as a product causes 'Missing changes' conflictsPlanned to be fixed in Fix Pack 7.2.0.3.

R#42035Work-area is not moved to new location when it is turned ON (from OFF) with new path value specified.

Turning on work area maintenance at the same time as changing the work area path will not change the path, in a specific case. The specific case involves turning on work area for a subproject in a relative hierarchy.

Workaround:
If this occurs, change the work area path after the work area is turned on.
Planned to be fixed in Fix Pack 7.2.0.3.

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Document Information

Modified date:
22 December 2020

UID

swg27027466