IBM Support

Known Problems for Rational Synergy 7.2.0.2

Product Documentation


Abstract

Known Problems for IBM Rational Synergy 7.2.0.2

Content

APAR

Internal IDDescription/WorkaroundStatus
PM27642R#38773Deleted file does not get deleted from all work areas

If a modifiable directory is used in multiple projects and these projects are handled by different clients, a change of the membership of the directory done in one project will not update the other projects work area.

Workaround:

A Sync can be used to detect the work area conflict created by the membership change in the other project and the conflict can be resolved to add or remove the files from the work area.
No plan to fix.
PM42975R#40854 It is possible to assign the same database twice Possible future fix pack candidate.
PM44759R#41026ccm dcm Synergy CLI command does not handle empty selection set gracefullyPlanned for future fix pack.
PM44981R#41043Objects added to a tset while a generate is running on this tset are not considered without a RecomputePossible future fix pack candidate.
PM47206R#42163Do not use the static relative subproject's real work area when accessing the file from within SynergyPossible future fix pack candidate.
PM47522R#41308Web Mode client hangs if operation attempted during firewall disconnectPossible future fix pack candidate.
PM57822 R#42319 The "Copy to File system" operation can be ended silently.Possible future fix pack candidate.
PM58030 R#42342 Empty windows box after clicking "Add new users" button in Synergy AdminPossible future fix pack candidate
PM58079 R#42345 plugin strips all but first "#" character when building URLPossible future fix pack candidate.
PM58404 R#42370 Select "Use Default Path", both parts of the path should be updated to conform to the templatePossible future fix pack candidate.
PM58823 R#42415 Setting resolver on task to "none" does not remove task from old resolvers "My Tasks"Possible future fix pack candidate.
PM58859 R#42419 conflict detected with symlinks in Synergy 7.1.0.5 in Web modePossible future fix pack candidate
PM58867 R#42424 Work area sync defect (in relative mode) for "prep" or "working"Possible future fix pack candidate
PM59748 R#42507 Binary incompatible installation fails when using downloaded image

After downloading the Synergy 7.1 installation image from Passport Advantage, an attempt to create a secondary installation by installing it to a binary-incompatible system fails when the steps outlined in Appendix B of the Synergy Installation Guide for UNIX are followed.

The problem is that the instructions in the Installation Guide are incorrect.

Workaround
Run $CCM_HOME/bin/gzip and $CCM_HOME/bin/tar on the downloaded image file and then mount the filesystem to the target machine (e.g. Linux client) and run ccm_install –c.
Will be fixed in upcoming update of documentation.

R#30479Cannot change work area properties on inconsistent project hierarchy

If you have a project hierarchy with inconsistent work area properties - for example, some projects in the hierarchy have options such as 'Include project-specific directory in work area path' set and some have them unset - then attempts to change the work area properties for the entire hierarchy from the Synergy GUI or CLI will fail.

Workaround
Do any of the following:
a) Make the desired work area property changes individually on each project
b) Change individual work area properties to make the hierarchy consistent, and then set the desired properties on the entire hierarchy
Deferred to future release.

R#30637Installation of Synergy on UNIX systems may give the message:

bsdtar: Failed to set default locale

Workaround
In the absence of any other errors or warnings, this message about the locale may safely be ignored.
Deferred to future release.

R#30657Checked in files are modifiable in the work area even after unchecking the option 'Make all Files Modifiable'

When turning off the option "Make all files modifiable" in traditional mode, the files for all checked-in objects in the project will be made read-only. However, for web mode, checked-in files that have been modified will not have their permissions changed.

In both cases the conflict will be detected and reported to the user.

Deferred to future release.

R#32369When moving a database from UNIX to Windows, the ccmdb unpack command leaves all cache files marked as read-only

When moving a database from UNIX to Windows, the ccmdb unpack command leaves cache files marked as read-only. This prevents Synergy from adjusting the access and modify times of the cache files to match the times stored in the database, which in turn will cause warnings from ccm fs_check.

Workaround:
To avoid these warnings, the CM administrator must bring up the Windows Properties dialog for the database’s st_root directory, unset the read-only flag, click Apply, and then check the option to apply to all subfolders and contents in the resulting prompt.
See also R#31030 - newlines in files must be converted when moving a database between Windows and UNIX. So, when moving from UNIX to Windows in 7.1, the user needs to run ccmdb upgrade -w AND clear the read-only Windows property as described in this CR.
Deferred to future release.

R#32673No error to command line when trying to start a server when one is already running on the same host and port

If the server port is already in use by another process when server starts, the process fails with the following message in the server log file. (The server log file is located in $CCM_HOME/log/synergy_<host>_port.log):
2009-06-09T15:49:34.364-0700 WARNING: Failed to start: SocketListener0@0.0.0.0:8300 {org.mortbay.util.ThreadedServer}
Deferred to future release.

R#34132Terminal invoked from synergy ( for editing or for exploring the directory) not able to display Unicode characters (Chinese characters).Deferred to future release.

R#34784Warnings are reported when a database is upgraded in synergy_<database>_<server_port_number>.log

After upgrading a database, you might see error in the log that look like the following:

2009-12-03T12:58:14.167+0530 INFO : Server running in share session mode as user 'tester' for database \\win2k3r2-64vive\ccmdb\ibm. {sessionmgr}
2009-12-03T13:01:15.436+0530 SEVERE : Error allocating session {asyncarchiver.AsynchronousArchiver}
com.telelogic.cm.errorapi.CcmResourceException

During normal behavior, Synergy kicks off an asynchronous archiver automatically five minutes after the first user session is started, which in turn attempts to start a back-end session to serve its requests. While a database is being upgraded, Synergy attempts to kick off its asynchronous archiver but the back-end session startup fails, leaving these warning messages in the server log file. The messages, when occurring during upgrade, are harmless and the database upgrades successfully.
Deferred to future release.

R#39764Failure message on compare of binary objects from CLI

It files being compared have binary content in them, then the default compare tool used by Synergy is reporting an error message such as “Diff/Merge Failed.”.

Workaround

Replace the default Synergy compare tool with one that can properly compare the binary files.

Possible fix pack candidate.

R#42580 If you create a new object in a static directory from the CLI, the new object will not show up in the newly checked out directory in the Synergy GUI.

This problem also occurs if an existing object is moved to a static directory from the CLI, or if an object in a static directory is unused from the CLI.

The GUI will show the newly checked out directory, but will not show the new member.

This problem will also occur if the project is shared, and another user adds/moves/removes the object from another GUI or CLI.

Workaround

Refresh the checked out directory from the GUI, and the new object will be visible.
Possible fix pack candidate.

[{"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Documentation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.2.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
22 December 2020

UID

swg27024335