Download IBM Case Manager 5.3.3

Download Description

IBM Case Manager simplifies the job of designing and building a case management system and provides a client for case workers to easily manage cases. With IBM Case Manager, you design a case management solution based on closely related cases and then deploy that solution into a production environment. Case workers complete work items associated with cases.

IBM Case Manager Mobile is a mobile app that enables you to access and complete your work when away from your office or desk. You download a server component, IBM Case Manager Mobile, from Passport Advantage.

IBM Case Manager is available in the following languages: Arabic, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Kazakh, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazilian), Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, and Vietnamese. To view the language support for the products bundled with IBM Case Manager, select each product in the Globalization Status of IBM Software (http://www.ibm.com/software/globalization/scorecard/index.html) to display the globalization support.

Space requirements

• 2 GB of temporary disk space to run the IBM Case Manager V5.3.3 and prerequisite software installation programs, excluding the Content Manager software
• Approximately 6 GB of space on the drive where you install IBM Case Manager V5.3.3 and the prerequisite software, excluding the Content Manager software
• For AIX, Linux, and Linux for System z, 1 GB of free temp space (/tmp)

Downloading the product

To download IBM Case Manager:

1. From a browser, navigate to the Find Downloads and Media page on the IBM Passport Advantage Online Web site. You must log on to continue.
2. Select the Find by part number search option under Download finder options.
3. From the following table, search for the software package that you want and then download the product image:
   
   

   Software package	Part number
   Quick Start Guide for IBM Case Manager V5.3.3	CNRR4ML
   IBM Case Manager V5.3.3 AIX	CNRS4ML
   IBM Case Manager V5.3.3 Linux (RedHat Linux or SUSE Linux)	CNRS5ML
   IBM Case Manager V5.3.3 Linux on System z	CNRS7ML
   IBM Case Manager V5.3.3 Windows	CNRS6ML
   IBM Case Manager V5.3.3 Multiplatform Multilingual eAssembly	CJ3GJML

4. Before you install the software that you downloaded, see the Knowledge Center topic System Requirements for more details.

To download IBM Case Manager Mobile:

1. Log in to Fix Central.
2. From the Product Group list, select Enterprise Content Management.
3. From the Select from Enterprise Content Manager list, select Enterprise Content Management Mobile.
4. From the Installed Version list, select 1.0.0.
5. From the Platform list, select the platform on which you are installing the software and then click Continue.
6. Select Browse for fixes and click Continue.
7. Select the check box next to the latest fix pack and click Continue.
8. Select your preferred download option in the Select download options area and click Continue.
9. Click Download now to download the fix pack.

Release notes

The Release Notes document provides links to known problems that are documented in separate technotes in the Support knowledge base.

The following link runs a customized query of the Support knowledge base: View all known problems for IBM Case Manager 5.3.3.