Cognos Controller 10.1.1 Fix Pack 3

Installation Instructions

The product must already be installed. Updates in the fix pack are applied over the existing product.

To Install a Fix Pack on Microsoft® Windows®

1. Change to the directory where you have downloaded the fix pack.
2. Using your file compress and decompress utility, decompress the .tar.gz file. If you are using WinZip® , select the option "use folder names".
3. If you want to see the version of a component before you install it, unpack the tar file to disk, or read the table of contents of the tar file.
4. Stop the following services:
   - IBM Cognos service
   - IBM Cognos Controller Batch Server
   - IBM Cognos Controller Java Proxy
   - IBM Cognos Controller User Manager
   - IBM Cognos FAP Service
   - Internet Information Services (IIE) Manager (the Default Web Site)
   - Components Services IBMCOGNOSCONTROLLER
   
5. Back up the content store database.
6. If your IBM Cognos Controller environment is customized, back up the entire IBM Cognos Controller location.
7. Go to the location where you downloaded and extracted the files.
8. Go to the win32 directory and double-click the issetup.exe file.
9. Follow the directions in the installation wizard, installing in the same location as your existing IBM Cognos Controller server components.
   The issetup program prompts you to allow the interim fix to create a backup copy in the installation folder before copying new files.
10. Open IBM Cognos Configuration, save the configuration, and then start the IBM Cognos service.
11. Start the following services:
    - IBM Cognos Controller Batch Server
    - IBM Cognos Controller Java Proxy
    - IBM Cognos Controller User Manager
    - IBM Cognos FAP Service
    
12. If you have a distributed environment, repeat these steps for all remaining IBM Cognos Controller servers.
13. Start the Internet Information Services (IIE) Manager (the Default Web Site).
14. Start the components Services IBMCOGNOSCONTROLLER.

• When you apply the IBM Cognos Controller 10.1.1 FP3 update, the Cognos Controller COM+ application (IBMCOGNOSCONTROLLER) will be recreated. After the update you must specify the COM+ account information in Cognos Controller Configuration. For more information, please see the COM+ account details link below.
• Controller requires Microsoft SOAP Toolkit 3.0. If you do not have it installed, it can be downloaded from the following site: http://www.ibm.com/support/docview.wss?uid=swg24034120
• IBM Cognos Controller users running with IBM Cognos TM1 will need to upgrade to IBM Cognos TM1 10.1.1 FP1 when updating to IBM Cognos Controller 10.1.1 FP3.