IBM Tivoli Monitoring for Virtual Servers: NetApp 7.1.0-TIV-ITM_NETAPP-IF0001

Download Description

Copyright International Business Machines Corporation 2012.
All rights reserved.

Component: IBM(R) Tivoli(R) Monitoring for Virtual Servers: NetApp Storage Agent,
Version 7.1.0

Component ID: 5724L92NA

Interim Fix 0001, 7.1.0-TIV-ITM_NETAPP-IF0001

Date: August 2, 2012

Contents:

1.0 General description
2.0 Problems fixed
3.0 Architecture and prerequisites
4.0 Image directory contents
5.0 Installation instructions
6.0 Additional installation information
7.0 Known problems and workarounds
8.0 Additional product information
9.0 Notices


1.0 General description
===============
This fix resolves the APARs and defects listed in the "Problems Fixed"
section below. This fix also includes the superseded fixes listed in
section 2.4.


2.0 Problems fixed
============
The following problems are addressed by this fix.

2.1 APARs
-------------
APAR: IV13171
Abstract: VFILER INFORMATION IS UNAVAILABLE
Additional information: For vfiler host types, the Hosts workspace
shows "unavailable" for the Disk Data Read, Disk Data
Written, NetData Received and Net Data Sent columns of
the Hosts By Data Rate view.

2.2 Defects
--------------
None.

2.3 Superseded fixes
-------------------------
None.

2.4 APARs and defects included from superseded fixes
---------------------------------------------------------------
None.


3.0 Architecture and prerequisites
======================
This fix is supported on all operating systems listed in the IBM
Tivoli Monitoring for Virtual Environments Agent for NetApp Storage
User's Guide version 7.1.0.

Please refer to the IBM Software Product Compatability Reports (SPCR)
for the latest operating system certification information:
http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/index.html

3.1 Prerequisites for this fix
--------------------------------
The prerequisite level for this fix is as follows:

- IBM Tivoli Monitoring for Virtual Environments Agent for
NetApp Storage version 7.1.0.


4.0 Image directory contents
===================
This fix image contains the following files:

- 7.1.0-TIV-ITM_NETAPP-IF0001.README - This README file
- 7.1.0-TIV-ITM_NETAPP-IF0001.tar - Fix archive .tar format
- 7.1.0-TIV-ITM_NETAPP-IF0001.zip - Fix archive .zip format.

Note: The .tar and .zip files are identical in content. Use the .tar
file if you are working in a UNIX(R) environment; use the .zip file if
you are working in a Windows(R) environment.

The fix archive file contains the following files:
- 7.1.0-TIV-ITM_NETAPP-IF0001/knu_li6263_tema_if0001.tar
- 7.1.0-TIV-ITM_NETAPP-IF0001/knu_lx8266_tema_if0001.tar
- 7.1.0-TIV-ITM_NETAPP-IF0001/knu_lx3266_tema_if0001.tar
- 7.1.0-TIV-ITM_NETAPP-IF0001/knu_winnt_tema_if0001.cab
- 7.1.0-TIV-ITM_NETAPP-IF0001/knu_wix64_tema_if0001.cab
- 7.1.0-TIV-ITM_NETAPP-IF0001/knuli6263.dsc
- 7.1.0-TIV-ITM_NETAPP-IF0001/knulx8266.dsc
- 7.1.0-TIV-ITM_NETAPP-IF0001/knulx3266.dsc
- 7.1.0-TIV-ITM_NETAPP-IF0001/KNUWINNT.dsc
- 7.1.0-TIV-ITM_NETAPP-IF0001/KNUWIX64.dsc
- 7.1.0-TIV-ITM_NETAPP-IF0001/nu_dd.properties
- 7.1.0-TIV-ITM_NETAPP-IF0001/nu_dd_071000001.xml


5.0 Installation instructions
==================
This fix can only be installed over an existing installation. Use
the following steps to install this fix.

5.1 Before installing the fix
-------------------------------
- The prerequisites listed under section 3.1 entitled 'Prerequisites
for this fix' must be installed before this fix can be installed.

- For the purpose of this README, the symbol <CANDLEHOME> is the
IBM Tivoli Monitoring installation directory. The default value
for CANDLEHOME is '/opt/IBM/ITM' on UNIX systems and 'C:\IBM\ITM'
on Windows systems.

Before installing this fix on UNIX systems, set the environment
variable CANDLEHOME to the IBM Tivoli Monitoring installation
directory.

For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME

- Because there is no uninstall utility for this fix, make sure to
perform a backup of your environment before installing this fix.

5.2 Local agent update
--------------------------
1. Transfer the appropriate archive file (7.1.0-TIV-ITM_NETAPP-IF0001.tar
or .zip) to a temporary directory on the system that contains the
agent code to be updated. For the purpose of this README, the
symbol <TEMP> represents the fully qualified path to this
directory. Note: On Windows systems, this path includes the drive
letter.

2. Expand the archive file using the "tar" command on UNIX systems
or an extract utility on Windows systems. This step creates a
directory structure that contains fixes for all of the supported
platforms.

3. Use the "itmpatch" command to install the fix for the operating
system of that agent. For more information on the "itmpatch"
command, see section 6.2.

On UNIX systems, if the fix was expanded to
<TEMP>/7.1.0-TIV-ITM_NETAPP-IF0001, the install command is:

> itmpatch -h <CANDLEHOME>
-i <TEMP>/7.1.0-TIV-ITM_NETAPP-IF0001/knu_xxxxxx_tema_if0001.tar

where:
- xxxxxx corresponds to the value in the first column returned
by the "./cinfo -i" command.

In the following example, the file is
kvm_li6263_tema_if0001.tar.
> ./cinfo -i
Monitoring Agent for NetApp Storage
li6263 Version: 07.10.00.00

On Windows systems, if the fix was expanded to
<TEMP>\7.1.0-TIV-ITM_NETAPP-IF0001, the install command is:

> itmpatch -h <CANDLEHOME>
-i <TEMP>\7.1.0-TIV-ITM_NETAPP-IF0001\knu_xxxxx_tema_if0001.cab

where:
- xxxxx corresponds to the value in the first column returned
by the "kincinfo -i" command.

In the following example, the file is
knu_winnt_tema_if0001.cab.
> kincinfo -i
NU Monitoring Agent for NetApp Storage
WINNT Version: 07.10.00.00 Build: 201109141140

5.3 Remote agent update
------------------------------
1. Transfer the appropriate archive file (7.1.0-TIV-ITM_NETAPP-IF0001.tar
or .zip) to a temporary directory on the IBM Tivoli Enterprise
Monitoring Server system. For the purpose of this README, the
symbol <TEMP> represents the fully qualified path to this
directory. Note: On Windows systems, this path includes the drive
letter.

2. Expand the archive file using the "tar" command on UNIX systems or
an extract utility on Windows systems. This creates a directory
structure that contains fixes for all of the supported platforms.

3. To add the agent fix bundles into the remote deploy depot, use the
"tacmd addBundles" command found in $CANDLEHOME/bin on UNIX systems
or in %CANDLE_HOME%\bin on Windows systems. For more information
on the "tacmd addBundles" command, see the IBM Tivoli Monitoring
Administrator's Guide.

On UNIX systems,
if the fix was expanded to <TEMP>/7.1.0-TIV-ITM_NETAPP-IF0001:
> $CANDLEHOME/bin/tacmd addBundles -n -i <TEMP>/7.1.0-TIV-ITM_NETAPP-IF0001

On Windows systems,
if the fix was expanded to <TEMP>\7.1.0-TIV-ITM_NETAPP-IF0001:
> %CANDLE_HOME%\bin\tacmd addBundles -n -i <TEMP>\7.1.0-TIV-ITM_NETAPP-IF0001

where:
-n indicates that prerequisite bundles are not automatically
added. The -n parameter must be used because the fix
directory does not contain any prerequisites that the fix
may require. Please see Section 3.1 for the prerequisites
for this fix.
-i is the directory that contains the deployment bundles to be
added to the depot.

4. To log in to the Tivoli Enterprise Monitoring server, and deploy
the fix to the appropriate nodes where the agent is running, use
the following "tacmd" commands. For more information on the
"tacmd login" and "tacmd updateAgent" commands, see the IBM Tivoli
Monitoring Administrator's Guide.

On UNIX systems:
> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>

> $CANDLEHOME/bin/tacmd listSystems

The output shows the Managed System Name for the OS agent on the
remote system to be updated. Use this value as the target of the
"tacmd updateAgent" command.

> $CANDLEHOME/bin/tacmd updateAgent -t nu
-n <Managed system name>
-v 071000001

On Windows systems:
> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems

The output shows the Managed System Name for the OS agent on the
remote system to be updated. Use this value as the target of the
"tacmd updateAgent" command.

> %CANDLE_HOME%\bin\tacmd updateAgent -t nu
-n <Managed system name>
-v 071000001

Note:
- The component (-t) for the "tacmd updateAgent" command is
specified as two characters (nu), not three characters (knu).
- The node (-n) for the "tacmd updateAgent" command is the managed
system name of the operating system (OS) agent to be updated.
The target node for an "tacmd updateAgent" command is always an
OS agent.

5.4 Agent support update
------------------------------
There are no agent support updates for the Tivoli Enterprise
Monitoring Server, Tivoli Enterprise Portal Server or Tivoli
Enterprise Portal Desktop included in this fix or any of the
superseded fixes. No additional installation steps are required.


6.0 Additional installation information
========================

6.1 Installation instructions for agent baroc file
-----------------------------------------------------
There are no updates to the baroc files included in this fix or
any of the superseded fixes. No additional installation steps are
required.

6.2 Additional information on using "itmpatch" command
--------------------------------------------------------------
The "itmpatch" command has the following syntax.

Usage: itmpatch -h <installation home> [OPTIONS]

itmpatch -h <installation home>
-t { <patch_file_directory> | <patch_file> }

itmpatch -h <installation home>
-i { <patch_file_directory> | <patch_file> }

where:
-h Specifies the IBM Tivoli Monitoring installation directory
-i Specifies the path to the directory or patch file to be installed
-t Generates a report of the actions to be taken by the patch.


For example, on UNIX systems:
- To preview the fix installation, use the "-t" option:
> <CANDLEHOME>/bin/itmpatch -h <CANDLEHOME> -t <TEMP>

- To install the fix, use the "-i" option:
> <CANDLEHOME>/bin/itmpatch -h <CANDLEHOME> -i <TEMP>

where:
<CANDLEHOME> is the fully qualified IBM Tivoli Monitoring
installation directory. On Windows systems, this must include the
drive letter.
<TEMP> represents the fully qualified directory specification, where
the fix is located. On Windows systems, this must include the drive
letter.

6.3 Verifying the update
----------------------------
1. To verify the agent was updated correctly, use the "tacmd" command
to view the agent's current version after the agent is restarted.
You are required to log in to a Tivoli Enterprise Monitoring
Server prior to viewing the agent version.

For example:
On UNIX systems, where $CANDLEHOME is the IBM Tivoli Monitoring
installation directory. The default location is '/opt/IBM/ITM'.

> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>

> $CANDLEHOME/bin/tacmd listSystems -t NU

On Windows systems, where %CANDLE_HOME% is the IBM Tivoli
Monitoring installation directory. The default location
is 'C:\IBM\ITM'.

> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems -t NU

Note:
- The component (-t) for the "tacmd listSystems" command is
specified as two characters (NU), not three characters (KNU).

When the agent update is successful, the agent version is now:
07.10.00.01.


7.0 Known problems and workarounds
=========================
None.


8.0 Additional product information
======================
None.


9.0 Notices
=======

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