Downloading software for a single-server installation of IBM® Case Manager

Download Description

The Case Manager Platform Installation Tool installs and configures a full IBM Case Manager and IBM FileNet P8 Platform environment on a single server. This tool requires specific versions of the IBM Case Manager and FileNet P8 Platform components and supporting software. Use the information in this download document to obtain the software packages required by the Case Manager Platform Installation Tool.

Downloading the packages

After you download all of the software, you can use the IBM Case Manager Platform Installation Tool to install the single-server FileNet P8 Platform and IBM Case Manager environment.

1. From a browser, navigate to the Find Downloads and Media page on the IBM Passport Advantage Online website. You must log on to continue.
2. Select the Find by part number search option under Download finder options.
   

   Software	AIX	Linux	Microsoft Windows
   IBM Tivoli Directory Server 6.2 Client-Server	C1N5VML.tar	C1N8XML.tar	C1P1JML.zip
   IBM Tivoli Directory Server 6.2, DB2 v 9.5	C1N5XML.tar	C1N91ML.tar	C1P1LML.zip
   IBM Mashup Center 3.0	CZP5TML.tar	CZP5UML.tar	CZP5MML.zip
   IBM FileNet Content Engine 5.0	CZRZ7ML.tar.gz	CZS00ML.tar.gz	CZS02ML.zip
   IBM FileNet Content Engine Client 5.0	CZS04EN.tar.gz	CZS07EN.tar.gz	CZS09EN.zip
   IBM FileNet Process Engine 5.0	CZP3DML.tar.gz	CZP3FML.tar.gz	CZP3JML.zip
   IBM FileNet Process Engine Client 5.0	CZP3EML.tar.gz	CZP3GML.tar.gz	CZP3KML.zip
   IBM Case Manager 5.0	CZPQ0ML.tar.gz	CZPQ1ML.tar.gz	CZV6QML.zip
   IBM Case Manager Platform Installation Tool V5.0	CZPQ2ML.tar.gz	CZPQ3ML.tar.gz	CZV6RML.zip

   
   
   From a browser, navigate to Fix Central, and download the following:
   

   Software	AIX	Linux	Windows
   IBM DB2 Server v 9.7, including Fix Pack 1	v9.7fp1_aix64_server.tar.gz	v9.7fp1_linuxx64_server.tar.gz	v9.7fp1_ntx64_server.exe Important: After you download the executable file, you must rename it to db2.zip.
   IBM FileNet Workplace XT v 1.1.4, including fix pack 1.1.4.7-WPXT-FP007	1.1.4.7-WPXT-FP007-AIX.tar.gz	1.1.4.7-WPXT-FP007-LINUX.tar.gz	1.1.4.7-WPXT-FP007-WIN.zip

   
   
   Follow the instructions in the "Installing IBM Case Manager to a single server" section of Installing, Administering, and Developing guide to install the product. You can find the online or PDF installation documentation by clicking the link in the "Installation Instructions" section of this document.

   Release notes

   The Release Notes document provides links to known problems that are documented in separate technotes in the Support knowledge base. Here are a few highlighted items:

   • Installation program task titles are truncated in some locales
   • During single-server installation, you must close the Tivoli Directory Server administration window to prevent time-out errors
   • IBM Case Manager Documentation Corrections

   The following link opens a customized query of the live Support knowledge base: View all known problems for IBM Case Manager 5.0.

   Prerequisites

   See the list of software prerequisites in the link below:

   [{"PRLabel":"Hardware and Software Requirements (AIX)","PRLang":"English","PRSize":"1000","PRPlat":{"label":"AIX","code":"PF002"},"PRURL":"http://www.ibm.com/support/docview.wss?uid=swg27019831"},{"PRLabel":"Hardware and Software Requirements (Linux)","PRLang":"English","PRSize":"1000","PRPlat":{"label":"Linux","code":"PF016"},"PRURL":"http://www.ibm.com/support/docview.wss?uid=swg27019831"},{"PRLabel":"Hardware and Software Requirements (Windows)","PRLang":"English","PRSize":"1000","PRPlat":{"label":"Windows","code":"PF033"},"PRURL":"http://www.ibm.com/support/docview.wss?uid=swg27019831"}]

   Installation Instructions

   Click the links below to go to the single-server installation instructions for IBM Case Manager V5.0.

   [{"INLabel":"Installing IBM Case Manager Single Server (IC)","INLang":"English","INSize":"1000","INURL":"http://publib.boulder.ibm.com/infocenter/casemgmt/v5r0m0/topic/com.ibm.casemgmt.installing.doc/acmin001.htm"},{"INLabel":"Installing Administering and Developing Guide (PDF)","INLang":"English","INSize":"2332","INURL":"http://www.elink.ibmlink.ibm.com/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3006-00"}]

   Off

   [{"DNLabel":"Passport Advantage Online (AIX)","DNDate":"12/10/2010","DNLang":"English","DNSize":"63358857","DNPlat":{"label":"AIX","code":"PF002"},"DNURL":"http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm","DNURL_FTP":" ","DDURL":null},{"DNLabel":"Passport Advantage Online (Linux)","DNDate":"12/10/2010","DNLang":"English","DNSize":"49918809","DNPlat":{"label":"Linux","code":"PF016"},"DNURL":"http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm","DNURL_FTP":" ","DDURL":null},{"DNLabel":"Passport Advantage Online (Windows)","DNDate":"2/18/2011","DNLang":"English","DNSize":"48788480","DNPlat":{"label":"Windows","code":"PF033"},"DNURL":"http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm","DNURL_FTP":" ","DDURL":null}]

   Technical Support

   Passport Advantage Online support
   
   IBM Case Manager support
   

   [{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

   Was this topic helpful?

   Document Information

   Modified date:
   20 July 2018

   UID

   swg24028378

   Page Feedback

   Share your feedback

   Need support?

   • Submit feedback to IBM Support

   • 1-800-IBM-7378 (USA)

   • Directory of worldwide contacts