This document describes how to download IBM Rational DOORS Web Access Version 1.4 components using the Passport Advantage Online website.
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IBM Rational DOORS Web Access versions 1.4 is a full product download.
- Passport Advantage customers
Passport Advantage and Passport Advantage Express customers are required to sign in to Passport Advantage Online to access the actual files.
- Non-Passport Advantage customers
If you or your organization did not purchase your software and support through Passport Advantage or Passport Advantage Express, you are required to sign in to the new IBM Software Group OEM Portal to access the actual files. This includes customers with Flexible Contract Type (FCT) license purchases and IBM Business Partners.
For assistance with the IBM Software Group OEM Portal, please visit eCustomer care.
Components:
- Rational DOORS Web Access Server and Broker for Windows, Solaris and Linux
- Rational DOORS Web Access Interoperation Server for Windows, Solaris and Linux
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Supporting Documentation For a brief description of the new features and restrictions along with the system requirements, review the Rational DOORS Web Access 1.4 Readme, which is bundled with the software.
All related documentation is available in the Rational DOORS Information Center. |
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Supporting Documentation For instructions on how to install Rational DOORS Web Access, review the Rational DOORS Web Access Installation information, which is available in the Rational DOORS Information Center. |
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Download Instructions Passport Advantage and Passport Advantage Express customers are required to sign in to Passport Advantage Online to access the actual files.
Non-Passport Advantage customers
If you or your organization did not purchase your software and support through Passport Advantage or Passport Advantage Express, you are required to sign in to the new IBM Software Group OEM Portal to access the actual files. This includes customers with Flexible Contract Type (FCT) license purchases and IBM Business Partners.
For assistance with the IBM Software Group OEM Portal, please visit eCustomer care |
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IBM Software Support Handbook For contact information, guidelines and reference materials that you need when you require support, review the IBM Software Support Handbook. |
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Support PageFor FAQs, lists of known problems and fixes, and other support information, on the IBM Rational Support Page, select your product support page from the list. |
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Support InformationBefore you contact IBM Rational Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:
- What software versions were you running when the problem occurred?
- Do you have logs, traces, or messages that are related to the problem?
- Can you reproduce the problem? If so, what steps do you take to reproduce it?
- Is there a workaround for the problem? If so, be prepared to describe the workaround.
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