IBM Support

Invalid Login Response after running automated script to configure SSO

Troubleshooting


Problem

After using the automated batch script to set up IIS with SSO set to true, accessing Cognos Analytics in the browsers displays an "Invalid Login Response" error.

Symptom

All the rewrite rules are set up correctly.

Resolving The Problem

Steps:

1. Open IIS Manager

2. Click on the “bi” folder under the aliasname.

3. Double click the “Authentication” folder. Change the status of “Anonymous Authentication” to “Enabled”.

4. Change the status of “Windows Authentication” to “Disabled”.

5. Click on “sso” under the aliasname.

6. Double click the “Authentication” folder. Change the status of “Anonymous Authentication” to “Disabled”.

7. Change the status of “Windows Authentication” to “Enabled”.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0.10;11.0.9;11.0.8;11.0.7;11.0.6;11.0.5;11.0.4","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22014747