Troubleshooting
Problem
The Information Governance Catalog REST API returns incorrect URLs when it is accessed by using more than one type of an address. For example, you can access Information Governance Catalog by using IP address, or by using a host name.
Symptom
For example, when you access Information Governance Catalog by specifying an IP address, and later you access it by specifying a host name, when you want to display operations in REST API explorer, nothing happens, and a message similar to the following one is displayed:
"Unable to read api 'administration/labels' from path https://ibm.example.com:9446/ibm/iis/igc-rest/v1/metadata/administration/labels (server returned undefined)"
The issue might also occur when you access a component of Information Server by using the address with <Enterprise Search host> without port number, and later you access Information Governance Catalog REST API by using the address with <Information Server host>:<port>, or the other way around.
Resolving The Problem
To resolve this issue, choose one of the following options:
1. Restart InfoSphere Information Server. Use only one type of address to access Information Governance Catalog REST API.
2. Install IBM InfoSphere Information Server 11.7 Fix Pack 1 or later, where this issue does not exist.
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Document Information
Modified date:
16 June 2018
UID
swg22011859