IBM Support

MQ V7.1 running on Windows: Explorer fails to start after removing Fix Pack 7.1.0.9 to return to the Fix Pack 7.1.0.8 level

Troubleshooting


Problem

A WebSphere MQ installation was originally at the Fix Pack 7.1.0.8 level, then Fix Pack 7.1.0.9 was applied. After removing Fix Pack 7.1.0.9 to return it to the 7.0.1.8 level, the MQ Explorer fails to start. In the Explorer log the following exception is reported: java.lang.RuntimeException: Application "com.ibm.mq.explorer.ui.rcp.RcpApplication" could not be found in the registry. The applications available are: org.eclipse.ant.core.antRunner, org.eclipse.equinox.app.error, org.eclipse.equinox.p2.garbagecollector.application, org.eclipse.equinox.p2.metadata.generator.EclipseGenerator, org.eclipse.equinox.p2.publisher.InstallPublisher, org.eclipse.equinox.p2.publisher.EclipseGenerator, org.eclipse.equinox.p2.publisher.ProductPublisher, org.eclipse.equinox.p2.publisher.FeaturesAndBundlesPublisher, org.eclipse.equinox.p2.reconciler.application, org.eclipse.help.base.infocenterApplication, org.eclipse.help.base.helpApplication, org.eclipse.help.base.indexTool, org.eclipse.ui.ide.workbench, org.eclipse.update.core.standaloneUpdate, org.eclipse.update.core.siteOptimizer.

Resolving The Problem

To correct this error, try adding the following two entries (each entry should be on a single line):

  • com.ibm.mq.explorer.servicedef.nl1,7.1.0.201611221807,
    plugins/com.ibm.mq.explorer.servicedef.nl1_7.1.0.201611221807.jar,4,false
  • com.ibm.mq.runtime.thirdparty,7.1.0.201611221807,
    plugins/com.ibm.mq.runtime.thirdparty_7.1.0.201611221807,4,false
to the file:
<MQ_Installation_Path>\MQExplorer\eclipse\configuration\org.eclipse.equinox.simpleconfigurator\bundles.info

Then retry starting the Explorer.

Please note that this error is specific to Fix Pack 7.1.0.8 and its plugins.

[{"Product":{"code":"SSFKSJ","label":"WebSphere MQ"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"APAR \/ Maintenance","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.0.9;7.1.0.8","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSYHRD","label":"IBM MQ"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg22010470