IBM Support

QRadar: WinCollect Stand Alone Configuration Console cannot accept dashes for the Domain Names

Troubleshooting


Problem

WinCollect Configuration Console stand alone implementation is not accepting dashes in the domain name.

Cause

Restriction from the GlobalConfig.xml file in WinCollect Configuration Console

Resolving The Problem

To resolve this issue:

  1. Go to the Administrative Tools > Services menu.


  2. Scroll to WinCollect and stop the service.


  3. Using an editor with Administrator privileges open C:\Program Files (x86)\IBM\WinCollect\Console\config\GlobalConfig.xml.
    Modify the restriction value for the domain field from domain to hostname.

    <Restriction value="domain" name="type"/> to  <Restriction value="hostname" name="type"/>

    Example:

    From:

    <Parameter type="instance" name="Login.Domain">
          <Attribute value="Domain" name="displayName"/>
          <Attribute value="Login.Domain" name="parameterName"/>
          <Attribute value="string" name="valueType"/>
          <Attribute value="" name="defaultValue"/>
          <Attribute value="basic" name="category"/>
          <Attribute value="The Windows domain/machine from which the files need to be fetched" name="description"/>
          <Restrictions>
            <Restriction value="255" name="maxLength"/>
            <Restriction value="remoteCollection" name="type"/>
            <Restriction value="domain" name="type"/>
          </Restrictions>
        </Parameter>


    to:

    <Parameter type="instance" name="Login.Domain">
          <Attribute value="Domain" name="displayName"/>
          <Attribute value="Login.Domain" name="parameterName"/>
          <Attribute value="string" name="valueType"/>
          <Attribute value="" name="defaultValue"/>
          <Attribute value="basic" name="category"/>
          <Attribute value="The Windows domain/machine from which the files need to be fetched" name="description"/>
          <Restrictions>
            <Restriction value="255" name="maxLength"/>
            <Restriction value="remoteCollection" name="type"/>
            <Restriction value="hostname" name="type"/>
          </Restrictions>
        </Parameter>

  4. Save the changes.
  5. Restart the WinCollect service.


Results: The Domain name now has dashes.


Where do you find more information?

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"WinCollect","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
10 May 2019

UID

swg21997518