Question & Answer
Question
This article covers details on how to get started with the IBM Cognos Mobile app integrated with MobileIron AppConnect
Answer
Q: What is IBM Cognos Mobile with MobileIron AppConnect?
A: The IBM Cognos Mobile app on iOS is integrated with the MobileIron SDK. It can be deployed and managed by the MobileIron platform.
Q: Who should enable the app to use MobileIron AppConnect?
A: Enable the MobileIron toggle in the app's settings if your company has deployed the MobileIron@Work MDM software to your device.
Q: Which version of the MobileIron AppConnect SDK is integrated with the app?
A: The app (v11.0.0.5) is integrated with version 3.5.0.56 of the MobileIron SDK
Q: What needs to be configured before the app can use MobileIron?
A: For detailed information on how to configure the MobileIron environment, please contact MobileIron directly. At a high level, the admin will need to:
- install and configure the MobileIron Core server.
- Add the IBM Cognos Mobile app to the App Distribution area and provide it the relevant configuration settings for your environment
- install the Mobile@Work software on the device
- From the iOS device, go to the IBM Cognos Mobile settings and enable the MobileIron toggle
Q: Which MobileIron AppConnect capabilities are integrated with the app?
A: IBM Cognos Mobile supports and tests the following features and capabilities:
- Secure tunneling: When enabled, the network traffic will flow through the MobileIron secure tunneling framework.
- User authorization: Only white-listed users can use the app.
- App remote wipe: the admin can remotely wipe the content of the app (using the Retire feature)
- Copy paste restriction: When enabled, the user will not be allowed to select a piece of text from a report and select Copy from the pop-up
- Restricted apps: Restrict export of PDF, XLS, CSV to only the white-listed apps defined by the admin
- Encryption: Use MobileIron's encryption when enabled.
- Logs: Sends any MobileIron error codes to the MobileIron logs on their server
The ability to pass the Cognos BI server URL as an app-specific configuration to the app is not supported. The app has its own auto-configuration mechanism. See this article for details.
Q: Are any IBM Cognos Mobile capabilities disabled when using MobileIron?
A: No, enabling MobileIron does not disable any of the capabilities other than the ones mentioned above which are controlled by MobileIron.
Q: Is the MobileIron AppConnect wrapper also supported?
A: No, IBM only supports the SDK integrated app. For more details on the wrapping process, please read our FAQ on how to wrap the app with your MDM.
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Document Information
Modified date:
15 June 2018
UID
swg21962129