Troubleshooting
Problem
Cannot install TRIRIGA 3.4.1 due to the following error message: Flexeraawy$aaa: Windows DLL failed to load
Symptom
Flexeraawy$aaa: Windows DLL failed to load
at Flexeraawy.af(Unknown Source)
at Flexeraawy.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown
Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
Cause
The TRIRIGA Installer was built using Flexera InstallAnywhere 2012. InstallAnywhere 2012 does not support Windows Server 2012 R2.
Resolving The Problem
It is necessary to run the installer in Windows 7 mode.
Right click on the installer, select Properties, click on the Compatibility tab, Click the box for Compatibility mode and and select to run in Windows 7.
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Document Information
Modified date:
15 August 2018
UID
swg21883206