Troubleshooting
Problem
Error BMXAA0259E is observed when trying to send an email
Symptom
Email notification could not be sent if the sender's email address is not a proper email address
Diagnosing The Problem
If a proper email address in not entered in the Send From field, the email notification will not be sent. The following error will be displayed:
Error BMXAA0259E - The e-mail cannot be sent. null
The email will only be sent if a proper email address is entered in the Send From field (for example abc@xyz.com).
Resolving The Problem
This is not a Maximo related issue. You need to check the email server policy if sending an email without a proper sender's email address is allowed.
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"Version Independent","Edition":"Standard","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
25 June 2018
UID
swg21689433