Application Server does not start up after disabling the ITCAM Agent for WebSphere

Resolving The Problem

To resolve the problem you should clear the JVM and OSGi cache.

To clear the OSGi class cache:

For UNIX platforms, run the following script in each profile:
<WebSphere_HOME>/profiles/profile_name/bin/osgiCfgInit.sh

For Windows platforms, run the following script in each profile:
<WebSphere_HOME>\profiles\profile_name\bin\osgiCfgInit.bat


To clear the JVM's class cache (Windows, Linux and AIX only) :

For UNIX platforms, run the following script:
<WebSphere_HOME>/bin/clearClassCache.sh

For Windows platforms, run the following script:
<WebSphere_HOME>\bin\clearClassCache.bat

And clear the following directory contents:
<WinUsers_home>\Local Settings\ApplicationData\javasharedresources\

where WinUsers_home is either C:\Documents and Settings\DefaultUser OR C:\Users depending on your current version of Windows.

Please note:

1. You should not delete the cache while any of the JVM's are running and using the cache. The server has to be stopped before clearing the cache.

2. You must be logged in as the user who started WebSphere Application Server.

3. For Windows the clearClassCache.bat may not work if you are using Windows Services. Please follow these steps:

Clear the following directory contents:

For Windows XP/Windows 2003:

C:\Documents and Settings\DefaultUser\Local Settings\ ApplicationData\javasharedresources\

For Window Vista/Windows 7/Windows 2008:

C:\Users\[WSAS_User]\AppData\Local\javasharedresources\