IBM Support

C&DS Unable to create resource error in Deployment Manager client

Question & Answer


Question

After logging into Deployment Manager client, I receive the following error attempting to store Modeler stream files into the repository or even when attempting to view modeler stream files within the repository:
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An error has occurred. See error log for more details.
Unable to create resource URLImageDescriptor([http(s) ://SERVER_NAME:8080/config/icon/application_x_vnd_spss_clementine_stream_-S.gif]) Ok | Details
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Cause

This error happens when there may be some kind of problem with the URL Prefix setting within C&DS.

Answer

Reviewing the error in detail it is seen the URL listed in the message cannot render. 
You can highlight the error message and in details copy the URL and paste into a browser on the machine and it should fail to render as in the message showing the local machine is unable to read the destination server.
http: //MyServer:MyPort/config/icon/application_x_vnd_spss_clementine_serverdef-S.gif
You can review the URL Prefix setting by first logging to the C&DS Deployment Manager web portal using a URL like this:
http(s) ://YOUR_C&DS_SERVER_NAME_OR_IP_ADDRESS:8080/security/login

Where you use the appropriate C&DS server name or IP address and the appropriate port for your application server.  Then select Configuration in the right hand pane, scroll to the bottom under the section "Setup" and find the setting URL Prefix and select it.  See what the value is set to on the right hand side.

Typically this error occurs when the URL prefix value is set to something that is unreachable or undefined to the client where the URL is not rendering.

As an example if the URL prefix is set to use a computer machine name that the client machine cannot reach or does not know how to resolve the name to an IP address. In which case you could fix the problem by changing the URL prefix value to use a reachable IP address or you could also add an entry in the client hosts file so that the name can be properly resolved to the correct IP address.

[{"Product":{"code":"SS69YH","label":"IBM SPSS Collaboration and Deployment Services"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Deployment Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
25 March 2021

UID

swg21687484

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