IBM Support

TSAMP cannot start/stop IDS-RS after upgrade from TDS

Troubleshooting


Problem

After upgrading IDS, TSAMP no longer has the ability to start or stop the "ids-rs" resource. After the start attempt, the resource ends up in a "Failed offline" state, the stop attempt ends up in "Stuck online" state.

Symptom

Start Attempt:
|- Failed offline IBM.ResourceGroup:ids-rg Nominal=Online
       '- Failed offline IBM.Application:ids-rs
               '- Failed offline IBM.Application:ids-rs:mlisgtsamuat01

Stop Attempt:


|- Stuck online IBM.ResourceGroup:ids-rg Nominal=Offline
     '- Stuck online IBM.Application:ids-rs
          '- Stuck online IBM.Application:ids-rs:mlisgtsamtest01

Cause

When the new version is installed it changes the location of the binaries that control IDS to a directory with the new version in the path name.

Diagnosing The Problem

To show the start/stop/monitor commands for the ids-rs resource issue the following command:

lsrsrc -Ab -s 'Name ="ids-rs"' IBM.Application Name StartCommand StopCommand MonitorCommand

Resolving The Problem

To resolve the problem the definition for the resource must be changed to reflect the new path.

The command:


chrsrc -s 'Name ="ids-rs"' IBM.Application StartCommand="/usr/sbin/rsct/sapolicies/itds/itdsctrl-itds start idsccmdb /opt/ibm/ldap/V6.3 1" StopCommand="/usr/sbin/rsct/sapolicies/itds/itdsctrl-itds stop idsccmdb /opt/ibm/ldap/V6.3 1" MonitorCommand="/usr/sbin/rsct/sapolicies/itds/itdsctrl-itds status idsccmdb /opt/ibm/ldap/V6.3 1"

In the case shown above IDS was upgraded to 6.3.

[{"Product":{"code":"SSRM2X","label":"Tivoli System Automation for Multiplatforms"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"3.1;3.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 June 2019

UID

swg21679663