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Installer: no 'sea_loc' in working dir, couldn't define

Troubleshooting


Problem

Process Solution Installer does not launch for 7.5 fix installation

Symptom

Below error shown in the install log
Feb 26, 2014 2:12:27 PM SEVERE: CTGIN0056E: The process solution installation service client received an empty command body.
Feb 26, 2014 2:12:31 PM SEVERE: NOTE No JDBC Connection to DB established.
Feb 26, 2014 2:12:31 PM SEVERE: NOTE Creating with
Feb 26, 2014 2:13:35 PM SEVERE: NOTE No JDBC Connection to DB established.
Feb 26, 2014 2:13:35 PM SEVERE: NOTE Creating with
Feb 26, 2014 2:13:37 PM FINE: ENTERcom.ibm.ac.si.nls.SIException:
at com.ibm.ac.si.runtime.impl.SIRuntimeImpl.<init>(SIRuntimeImpl.java:193)
at com.ibm.ac.si.runtime.SIRuntimeFactory.createRuntime(SIRuntimeFactory.java:221)
at com.ibm.ac.si.runtime.SIRuntimeFactory.createRuntime(SIRuntimeFactory.java:124)
at com.ibm.tivoli.ccmdb.install.ps.si.change.PsiDeploymentEngineManager.getSIRuntime(PsiDeploymentEngineManager.java:201)
at com.ibm.tivoli.ccmdb.install.ps.event.PsiRequestEventManager.<init>(PsiRequestEventManager.java:241)
at com.ibm.tivoli.ccmdb.install.ps.event.PsiRequestEventManager.getSingleton(PsiRequestEventManager.java:226)
at com.ibm.tivoli.ccmdb.install.ps.request.SolutionElementRequestDispatcher.requestInvokerHelper(SolutionElementRequestDispatcher.java:653)
at com.ibm.tivoli.ccmdb.install.ps.request.SolutionElementRequestDispatcher.dispatchInitializeDERequest(SolutionElementRequestDispatcher.java:503)
at com.ibm.tivoli.ccmdb.install.ps.client.PsiInstallationService.initializeDE(PsiInstallationService.java:215)
at com.ibm.tivoli.ccmdb.install.ps.ia.actions.PsiaInitializeDEAction.handleInstall(PsiaInitializeDEAction.java:75)
at com.ibm.tivoli.ccmdb.install.ps.ia.actions.APsiaCustomCodeAction.install(APsiaCustomCodeAction.java:159)
at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
at ZeroGad8.run(DashoA10*..)
Caused by: com.ibm.ac.si.db.DatabaseException:
at com.ibm.ac.si.db.DbmsUtilities.checkPermissions(DbmsUtilities.java:857)
at com.ibm.ac.si.db.DbmsControl.startControlServer(DbmsControl.java:212)
at com.ibm.ac.si.db.DbmsControl.getConnection(DbmsControl.java:804)
at com.ibm.ac.si.db.DbmsControl.getConnection(DbmsControl.java:1026)
at com.ibm.ac.si.runtime.impl.SIRuntimeImpl.<init>(SIRuntimeImpl.java:189)
... 12 more
Caused by: com.ibm.ac.si.runtime.lock.LockException: database_lock_already_owned
at com.ibm.ac.si.runtime.lock.LockUtil.validateDatabaseLock(LockUtil.java:484)
at com.ibm.ac.si.db.DbmsUtilities.checkPermissions(DbmsUtilities.java:854)
... 16 more

Resolving The Problem

Delete all the lock files from below directory and try reinstalling

C:\ibm\SMP\CTG_DE\acsi\logs

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21670897

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