IBM Support

Undefined error message when uploading invalid plugin

Troubleshooting


Problem

An "undefined" error message occurs when uploading an invalid plugin in Microsoft Internet Explorer.

Symptom

If you attempt to upload an invalid plugin in an Internet Explorer web browser, you receive the message "undefined" in an error pop-up. If you the same in Mozilla Firefox or Google Chrome, the correct error message occurs.

Cause

This occurs when uploading a plugin that does not validate, possibly because it does not have a valid plugin.xml file.

Resolving The Problem

You can view the correct error message in the server log file.

[{"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.0;6.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21660275