Troubleshooting
Problem
Attempts to access multiple instances of the same product where the product instances are launched through different UNIX or Linux terminals results in two licenses consumed; however, Rational License Key Server Administration and Reporting Tool reports only a single license consumed.
Symptom
For certain Rational products, Rational License Key Server Administration and Reporting Tool reports less license usage under the following rare scenario:
On Linux and UNIX systems, when you access multiple instances of the same product from a machine, but the product instances are launched through different UNIX terminals.
In this scenario, if two instances are launched, two licenses are consumed; however, Rational License Key Server Administration and Reporting Tool reports this as a single license consumed.
The following Rational products are affected due to the above limitation of Rational License Key Server Administration and Reporting Tool:
- Rational Insight
- Rational Publishing Engine
- Rational DOORS
- Rational Focal Point
- Rational Rhapsody
- Rational System Architect
Cause
Rational License Key Server Administration and Reporting Tool approximates UHD and UHDV duplicate grouping to UH.
This issue has been identified as a product defect.
Resolving The Problem
There is no workaround.
Was this topic helpful?
Document Information
Modified date:
16 June 2018
UID
swg21652199