Troubleshooting
Problem
The IPMISelEvents status provider shows entries that note an Event Type (EventReadingTypeCode in xml) of correctableEcc or uncorrectableEcc. This notes that there is a problem found with the physical memory in the appliance that requires further review.
Resolving The Problem
Contact DataPower Support and note the correctable/uncorrectable error you see in IPMISelEvents. Please include the provided data under 'Recreate the Problem' in the MustGather - Collecting data: WebSphere DataPower SOA Appliances problem determination.
[{"Product":{"code":"SSHT9H","label":"WebSphere DataPower Integration Appliance XI52"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"4.0.2;4.0.1;5.0.0;6.0.0","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21650782