IBM Support

A NullPointerException occurs when running the BPMSecurityUnlock command for IBM Business Process Manager (BPM)

Troubleshooting


Problem

When you run the BPMSecurityUnlock command using wsadmin, a WASX7015E exception occurs.

Symptom

You see the following exception:

WASX7015E: Exception running command: "AdminTask.BPMSecurityUnlock()"; exception information: com.ibm.wbi.utils.configservice.WBIConfigException: com.ibm.wbi.utils.configservice.WBIConfigException: java.lang.NullPointerException

Resolving The Problem

To resolve this issue, complete the following steps:

  1. Stop all of the servers or clusters.

  2. Back up the Process Center databases for IBM Business Process Manager.

  3. Delete the row from the LSW_USR table that is similar to the following row:
    ('99999', 'RefreshLock', '1234567812345678','RefreshLock', 'T', null, null);

  4. Restart the servers or clusters one at the time.

Related Information

[{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Security","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Security","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

BPM

Document Information

Modified date:
15 June 2018

UID

swg21640440