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MDM Transaction execution fails with SSL errors CWPKI0032E or CWPKI0031E in the console

Troubleshooting


Problem

The SSL properties file specified when running MDM transactions contains the location of the SSL keystore and truststore files. This location can’t be accessed and as a result, transaction execution fails with these errors.

Cause

The SSL properties file selected when running the transaction specifies a “user.root” folder that the system either can’t find, can’t access or does not itself contain an ‘etc’ folder where the key and trust stores are located or can be created. Information on certificates and keys is stored in this location when interacting with a WebSphere server.

Diagnosing The Problem

When deploying transactions the console shows errors “ssl.self.signed.create.error.CWPKI0032E” and/or “ssl.client.keystore.create.error.CWPKI0031E”. Examine the specified SSL properties file and determine if the “user.root” property relates to an invalid folder or if the folder is valid but does not contain and “etc” folder.

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Document Information

Modified date:
27 April 2022

UID

swg21639770

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