A typical installation on Linux or UNIX-based platforms fail for IBM Business Process Manager (BPM) Advanced or IBM Integration Designer

Troubleshooting

Problem

You cannot perform a typical installation of IBM Business Process Manager or IBM Integration Designer on Linux or UNIX-based platforms because the path for IBM Installation Manager contains spaces.

Symptom

The typical installation process fails with an error in bpm.offering.syserr that is similar to the following message:

install_location/launchpad/content/scripts/runCommand.sh: Line 9: /opt/IBM/Installation: There is no such file or directory

Cause

A typical installation is not supported when you install the product on a Linux or UNIX-based platform and IBM Installation Manager is already installed in a directory that has space characters in it.

Resolving The Problem

To resolve the problem, complete one of the following options:

Perform a custom installation instead of a typical installation. The custom installation process calls IBM Installation Manager directly to do the installation and does not fail because of the space character in the path.
Uninstall IBM Installation Manager and any other offerings that you have previously installed with that instance and reinstall them in a directory without the space character.

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"8.5.0.1;8.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.5.0.1;8.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"}],"Version":"8.5.0.1;8.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SSTLXK","label":"IBM Integration Designer"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.5.0.1;8.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

BPM

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Document Information

Modified date:
15 June 2018

UID

swg21639220

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