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How to enable FileNet P8 client tracing with Content Collector for SAP

Question & Answer


Question

How to enable FileNet P8 client tracing with Content Collector for SAP

Cause

An error may occur with the FileNet P8 API on the Content Collector for SAP server. Client tracing is required to troubleshoot the issue further.

Answer

Perform the following steps on the Content Collector for SAP server to enable FileNet P8 client tracing:

  1. Create a file named log4j.properties with the following content:

    log4j.rootLogger=FATAL, FA
    log4j.logger.filenet_tracing.api=DEBUG, FA

    log4j.appender.FA=org.apache.log4j.RollingFileAppender
    log4j.appender.FA.File=/opt/IBM/iccsap/instances/logs/p8_api_trace.log
    log4j.appender.FA.MaxFileSize=200MB
    log4j.appender.FA.MaxBackupIndex=20
    log4j.appender.FA.layout=org.apache.log4j.PatternLayout
    log4j.appender.FA.layout.ConversionPattern=%d %5p [%t] - %m\r\n
  2. Adjust the value of log4j.appender.FA.File to the desired log file location in your environment. For example,
    • Unix:
      log4j.appender.FA.File=/opt/IBM/iccsap/instances/logs/p8_api_trace.log
    • Windows:
      log4j.appender.FA.File=c:\\IBM\\iccsap\\instances\\logs\\p8_api_trace.log
  3. Place log4j.properties in the same location where log4j.jar for the FileNet P8 Content Engine Client is found. For example,
    • Unix:
      /opt/FileNet/CEClient/lib/
    • Windows:
      C:\IBM\FileNet\CEClient\lib
  4. In archint.ini, under JAVA_OPTIONS, add the following JVM parameter to point to the log4j.properties you just created. For example,
    • Unix:
      JAVA_OPTIONS -Dlog4j.configuration=file:///opt/FileNet/CEClient/lib/log4j.properties
    • Windows:
      JAVA_OPTIONS -Dlog4j.configuration=file:c:\IBM\FileNet\CEClient\lib\log4j.properties
    Enclose the value in a pair of double quotes if there are spaces in the path.

    1. Restart archpro to take effect.

[{"Product":{"code":"SSRW2R","label":"IBM Content Collector for SAP Applications"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.0.0;3.0.0.2;3.0.0.1;3.0.0;2.2.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21628859