TADDM startup error

Troubleshooting

Problem

Getting shared library error when attempting to start up TADDM.

Symptom

When attempting to restart TADDM via control.sh, getting following error.
host: error while loading shared libraries: liblwres.so.60: cannot open
shared object file: No such file or directory

Cause

OS issue / missing packages

Resolving The Problem

After some troubleshooting the TADDM startup, found nslookup was not working as well:
=> nslookup
nslookup: error while loading shared libraries: libdns.so.69: cannot
open shared object file: No such file or directory

Compared working server to server error'ing out and found bind-utils was not installed:
--> rpm -qa |grep "^bind"
bind-libs-9.8.2-0.10.rc1.el6_3.6.x86_64

Had the system administer install bind-utils in order to resolve the nslookup and therefore the TADDM startup issue.
yum install bind-utils

--> rpm -qa |grep "^bind"
bind-utils-9.8.2-0.10.rc1.el6_3.6.x86_64
bind-libs-9.8.2-0.10.rc1.el6_3.6.x86_64

SUMMARY: If this shared library error is experienced during the taddm startup, please
ensure the bind-libs and bind-utils are installed.

[{"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

TADDM

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Document Information

Modified date:
17 June 2018

UID

swg21623950

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