IBM Support

BMXAA6692E - The domain information did not load

Troubleshooting


Problem

Message BMXAA6692E received at Maximo startup after upgrade from Maximo 6.2 to 7.1

Cause

Field Control does not exist at Maximo 7

Resolving The Problem


Prior to the upgrade the script found in the solution
www-01.ibm.com/support/entdocview.wss?uid=swg21305142
should be issued.
After the upgrade if the message is still received, it may be necessary to run the following SQL to remove any obsolete references from the synonymdomain table.

delete from synonymdomain where maxvalue = 'PSSDVL' and domainid = 'DOMTYPE' ;

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2;6.2.8;7.1;7.1.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKTXT","label":"Tivoli Change and Configuration Management Database"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21622332